bradadevore

Hello MTS, I would like to request a refund after a few months of using MTS. My theme has had several bugs and the support team has been responsive, but they have also missed many of my questions within questions, and have failed to respond with detail about certain fixes. Most recently, I failed to implement a child theme prior to an upgrade and lost configurations (my fault), however, when setting up to configure a child theme there were various errors. These were errors that were fixed but unexplained even after I asked support to explain what the mystery was. Prior to having it fixed I was asked to uninstall wordpress and the issue was still rendering after losing my little bit of content, yet content that took me a while giving my learning curve. I don't have anything negative to say about MTS, but it is no longer for me. I would rather move on to seek something more turnkey. I ask that you also refund me for the plugins/upgrades that were purchased too.