To date I have purchased 5 themes and 1 plugin. After buying my first theme I had the usual questions about functionality and how I could tweak it to my taste. Support was very quick with helpful advice and working code snippets to customize my site. The fast response made me comfortable to buy more themes with the knowledge that all sorts of help was near at hand, and delivered in a friendly way .
I have to say that the quality of support on Mythemeshop is outstanding and on a level substantially above that of the other theme clubs I have bought from, including Studiopress, Solostream, Elegant themes and several Theme Forest purchases.
I am a happy customer.
Thanks!