[OFFER ALERT!] This Halloween, Get Any Premium Theme for Just $19 [GET IT NOW]
Jump to content

Mili

Support
  • Posts

    126,519
  • Joined

  • Last visited

Profile Information

  • Gender
    Male

Recent Profile Visitors

The recent visitors block is disabled and is not being shown to other users.

Mili's Achievements

  1. Hi Kevin, No problem, let us know how it goes. We would be happy to help you if you have an active subscription with us. Looking forward to help you.
  2. Hello Kevin, Thank you for contacting MyThemeShop today. We have tested the Point theme on PHP 8 and it does not break. However that does not gurantee that your setup won't break. What you should do is make a staging environment first and update to PHP 8 in the staging environment to test. Ensure you have no errors and then you can update to PHP 8. Also, make sure you do a full backup of your site first before doing that. If you encounter any issues and if you have a support subscription with us our support team should be able to help you troubleshoot the PHP errors for Point theme and fix them for you. Looking forward to helping you. Thank you.
  3. Hello, Thank you for contacting MyThemeShop today. You can try our Schema theme as seen here: https://mythemeshop.com/themes/schema Looking forward to helping you. Thank you.
  4. Hello, Thank you for contacting MyThemeShop today. We are really sorry for the inconvenience, our developers were not able to find a solution on time for this issue. We hope that in a near future this can be fixed. Looking forward to helping you. Thank you.
  5. Hi Kevin, Thank you for letting us know of that issue. I will forward it to our development team. Thank you for your patience.
  6. Hello, Thank you for contacting MyThemeShop today. Uploading quizzes from an API source would require a custom solution, the plugin does not have that functionality by default. Looking forward to helping you. Thank you.
  7. Hello, Thank you for contacting MyThemeShop today. Yes the plugin is still supported. We just have not had the time to patch some issues but our team is working on it. Looking forward to helping you. Thank you.
  8. Hello, Thank you for contacting MyThemeShop today. Yes, that is correct the purchase gives you one year support for the sites that you have a license to and for the theme you purchased. After the one year, the pro version is still available to you but if you do not renew the subscription you do not have access to the support. You will however still have access to the theme pro. The cost after the first year will be the same as your initial purchase. Looking forward to helping you. Thank you.
  9. Hello, Thank you for contacting MyThemeShop today. Yes, our plugin still receives updates however since it has been built to last a long time, it did not require any updates with the latest WP versions. If there is a major bug or if it does not work we will release a major update. Also note that if you have a subscription with us, which you will have free for 1 year after you purchase the plugin our support staff will be able to assist you if any bugs are happening. You can also request a refund within 30 days no questions asked. Looking forward to helping you. Thank you.
  10. Hello, Thank you for contacting MyThemeShop today. Yes, it should work with multi site because multi site is just another wordpress install, all plugins should be compatible with that. Looking forward to helping you. Thank you.
  11. Hello David, Sure, we will do our best to help you. Looking forward to help you.
  12. Hello, I forgot to mention that we only offer custom CSS solution to paid subscribers, not for free users. You can purchase the plugin, then login to MyThemeShop.com with your account that has a valid subscription and open a support ticket here: https://community.mythemeshop.com/forum/12-plugin-support/ Looking forward to help you.
  13. Hello, If you are using the paid version, please login with your paid subscription and submit a support ticket here: https://community.mythemeshop.com/forum/7-theme-support/ Looking forward to help you. Thanks,
  14. Hello, Thank you for contacting MyThemeShop today. Yes, there are ways to do that using CSS. Are you using the Pro version of the free version of Schema theme? Looking forward to helping you. Thank you.
×
×
  • Create New...