MistaPrime

Support
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About MistaPrime

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  1. Hello, Thank you for contacting MyThemeShop today. All of our themes will be compatible with WP and PHP versions. I would recommend themes such as Schema or MyBlog for your site. For your question about pricing, please contact our sales team here. Looking forward to help you. Thank you.
  2. Hello, Thank you for taking the time for this testimonial. We look forward in helping you again.
  3. Hello, Thank you for contacting MyThemeShop today and sorry for any inconvenience that might have been caused due to that. Please contact our sales team by email here: http://mythemeshop.com/contact-us They will let you know of all available options. Looking forward to help you. Thank you.
  4. Hello, Thank you for your kind words and for taking the time to write this testimonial, we really appreciate it. We look forward in helping you again.
  5. Thank you for your translation file.
  6. Hello, Thank you for contacting MyThemeShop today. Yes, you can use the theme as long as you want. The expiry only means that you will not have access to updates and support. But you can use the theme forever. Hope that helps. If there is anything, please let us know. Thank you.
  7. Hello, Please submit a new forum topic here for your last question: https://community.mythemeshop.com/forum/7-theme-support/ Please do that for each new question that you have so that we avoid confusion. Our team will assist you from there, don't forget to include a link to the page with that problem. Looking forward to help you. Thank you.
  8. Hello, The plugin Mega Menu does not come with the SociallyViral theme as it is a premium plugin. No premium plugins are provided with any of our themes as mentioned in the TOS: https://mythemeshop.com/terms-and-conditions/ You can purchase the Mega Menu plugin here: https://mythemeshop.com/plugins/wp-mega-menu/ Once you do you can download it from your member's area. Looking forward to help you. Thank you.
  9. Hello, We are glad that you have resolved your issues. Thank you for taking the time to write this testimonial, we really appreciate it. We look forward in helping you again.
  10. Hello, Thank you for taking the time for this testimonial. We look forward in helping you again.
  11. Hello, We are very happy to know that you are satisfied with our service. Thank you for using MyThemeShop, we look forward in helping you again.
  12. Hello, Thank you for contacting MyThemeShop today and sorry for any inconvenience that might have been caused due to that. For all licence questions please contact our team here. Looking forward to help you. Thank you.
  13. Hello, Thank you for taking the time to write your testimonial, we really appreciate it and we look forward in helping you again.
  14. Hello, Thank you for contacting MyThemeShop today and sorry for any inconvenience that might have been caused due to that. Hackers can infiltrate your site through different methods, one of them could be that they hacked the server and nothing you can do will stop them until you change servers or the hosting provider stops the breach. Also, plugins such as WooCommerce may indeed be hacked, ensure you are using the latest version. We don't have any methods or advice on how to clean your site as every attack is different. I would recommend talking to your hosting provider or hire professionals to clean your site such as these services here: https://sucuri.net/ Looking forward to help you. Thank you.
  15. Hello, Thank you for contacting MyThemeShop today and sorry for any inconvenience that might have been caused due to that. What do you mean by "syndicate the content"? Can you elaborate? Looking forward to help you. Thank you.