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MistaPrime

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About MistaPrime

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  1. Hello, Thank you for contacting MyThemeShop today. Unfortunately such customizations do not have options in our plugin, you would need a custom solution for that. Looking forward to helping you. Thank you.
  2. Hello, Thank you for contacting MyThemeShop today. For this issue please contact our Accounts team here: https://mythemeshop.com/contact-us Looking forward to helping you. Thank you.
  3. Hello, Thank you for contacting MyThemeShop today. Unfortunately the plugin does not have that functionality. You can submit a customization request here, and our developers can let you know how much it would cost to implement that. Looking forward to helping you. Thank you.
  4. Hello, Please submit this issue to our Accounts team here: https://mythemeshop.com/contact-us Thanks,
  5. Hello, Thank you for contacting MyThemeShop today. You can remove the image from that area, yes. Once you purchase the theme our support staff will show you how that is done. Looking forward to helping you. Thank you.
  6. Hello, 1. Yes, we have already answered you for that one. 2. No, this layout is not possible with our plugin. 3. This style and layout is also not possible with our plugin. I hope that clarifies. Thanks,
  7. Hello, Thank you for contacting MyThemeShop today. When you create a review, it will be about a post. However once you create the review of that post you will be given a shortcode. That shortcode can be inserted into any page to display the review. Therefore you will be able to insert multiple shortcodes into a page. Does that clarify? Click here to see how the plugin is used. Looking forward to helping you. Thank you.
  8. Hello, For this issue please contact our Accounts team here: https://mythemeshop.com/contact-us Thanks,
  9. Hello, You got our theme from an illegal website, you got a pirated version which might even indicate that your site might already be hacked. If you purchased or downloaded the theme from an illegal website you are exposing your private information such as passwords, emails and your entire server at high risk of being breached by hackers. Unfortunately we cannot offer you support or suggestions. We can only offer support for users who purchased clean versions of our theme from our website MyThemeShop.com Thanks,
  10. Hello, Thank you for contacting MyThemeShop today. Which email did you use to purchase our WP Quiz Pro product? Looking forward to helping you. Thank you.
  11. Hello, Thank you for contacting MyThemeShop today. Unfortunately we will not be able to assist you with removing database inputs. However if you simply deactivate the plugins they will no longer be accessing your database. Also please note that we are not able to offer support for users who are not subscribed to our services. Looking forward to helping you. Thank you.
  12. Hello, Thank you for contacting MyThemeShop today. Yes you can use the WP Review free plugin or the WP Review Pro plugin. Please note that the Schema theme does not come with the pro version of the WP Review plugin, only the free version. Looking forward to helping you. Thank you.
  13. Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that.We would love to sort that for you. But, for that, please follow the steps mentioned in this tutorial:https://community.mythemeshop.com/tutorials/article/53-confirming-a-theme-conflict/If the problem is not a bug with our product and you are still looking for help, please opt for our support plan, which costs just $9/year and gives you access to our premium support:Premium Support For Just $9/yearOnce purchased, please open a new support ticket by following this tutorial:htt
  14. Hello, You can create an empty page called Shop. Then in WooCommerce > Settings > Products > Display set that page as your Shop page. Then go to WP > Settings > Reading and set that page as your front page. Please note that we do not offer support for free themes, the above are just suggestions. Thanks,
  15. Hello, Thank you for contacting MyThemeShop today. Are you using the free version of Schema or the pro version? Looking forward to helping you. Thank you.
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