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MistaPrime

Support
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About MistaPrime

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    Super Moderator

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    Male

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  1. MistaPrime

    [Ad-Sense] I want to pay via credit card

    Hello, Thank you for contacting MyThemeShop today. Please contact our Accounts team here, they will let you know on how to purchase our themes from that region. Looking forward to helping you. Thank you.
  2. MistaPrime

    [Business] Ribbon Theme Problem

    Hello There,Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that.We would love to sort that for you. But, for that, please follow the steps mentioned in this tutorial:https://community.mythemeshop.com/tutorials/article/53-confirming-a-theme-conflict/If the problem is not a bug with our product and you are still looking for help, please opt for our support plan, which costs just $9/year and gives you access to our premium support:Premium Support For Just $9/yearOnce purchased, please open a new support ticket by following this tutorial:https://community.mythemeshop.com/topic/19872-read-first-support-policy-for-free-themes/We handle all our theme/plugin related help through our support ticket system.One of our moderators will definitely help you. You do not need to register separately for the forums, you can just log in to your member account on MyThemeShop, and you will be logged in automatically in the support forums. Or, you can log in with your MyThemeShop username and password on the support forum too.Looking forward to helping you.
  3. MistaPrime

    Top class support team

    Hello Andre, Thank you for taking the time to write us a testimonial, our team really appreciates that. We hope to see you on our forums again.
  4. MistaPrime

    [WP Review Pro] Question about the widget

    Hello, Thank you for contacting MyThemeShop today. When you go to WP > Appearance > Widgets we have a widget called "Most Voted Reviews" See screenshot: http://i.mythemeshop.com/UZ8gMu Have you tried using that widget? Looking forward to helping you. Thank you.
  5. MistaPrime

    Excellent Support!!

    Hello, Thank you for taking the time to leave us a few words of kindness. We appreciate that.
  6. MistaPrime

    Great support

    Hello Angela, Thank you for sharing your experience, we are happy to know that you are satisfied.
  7. MistaPrime

    [WP Quiz Pro] hover color of answers

    Hello Thanks, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. We would love to sort that for you. But, for that, please follow the steps mentioned in this tutorial: https://community.mythemeshop.com/tutorials/article/52-confirming-a-plugin-conflict/ If the problem is not a bug with our product and you are still looking for help, please opt for our support plan, which costs just $9/year and gives you access to our premium support: Premium Support For Just $9/year Once purchased, please open a new support ticket by following this tutorial: https://community.mythemeshop.com/topic/19872-read-first-support-policy-for-free-themes/ We handle all our theme/plugin related help through our support ticket system. One of our moderators will definitely help you. You do not need to register separately for posting tickets, you can just log in to your member account on MyThemeShop, and you will be logged in automatically in the ticket system. Or, you can log in with your MyThemeShop username and password on the ticket system too. Looking forward to helping you.
  8. MistaPrime

    Useful technical support

    Hello, Thank you for your kind words, we appreciate that and we are very happy to know that you are satisfied with our services. Thank you for choosing MyThemeShop.
  9. MistaPrime

    Always quick and efficient

    Hello Adriana, Thank you for taking the time to write us a testimonial, we appreciate that. We look forward in helping you again.
  10. MistaPrime

    Great support

    Hello Raymond, Thank you for taking the time to write us, we really appreciate that and are happy to know that you are satisfied with our services.
  11. MistaPrime

    Effeciency support

    Hello, Thank you for taking the time to write us a testimonial, our team appreciates that. We look forward in helping you again.
  12. Hello, Thank you for contacting MyThemeShop today. Please contact our Accounts team here, they will help you purchase our themes. Looking forward to helping you. Thank you.
  13. MistaPrime

    [Architect] Wordpress Offline Development - Theme purchase

    Hello, Thank you for contacting MyThemeShop today. You won't need a licence for the offline deployment. You can use this theme in the offline development. Looking forward to helping you. Thank you.
  14. MistaPrime

    [Emerald] Theme

    Hello, Thank you for contacting MyThemeShop today. We do not make custom themes from scratch but we can make customization requests to our current themes. You can submit your customization requests to our team here. Looking forward to helping you. Thank you.
  15. MistaPrime

    [Writer] Refund request

    Hello, Thank you for contacting MyThemeShop today. Our support team is here to help you if you have complications and installation issues. If you want you can let us know and we can troubleshoot the issues to see if we can help. If you still want a refund you can submit it here to our Accounts team. Looking forward to helping you. Thank you.
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