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MistaPrime

Support
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About MistaPrime

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  1. Hello, We appreciate your patience as well and for being part of our community. Thank you for choosing MyThemeShop.
  2. Hello, Thank you for contacting MyThemeShop today. Unfortunately we do not offer custom fields for that. We do appreciate your suggestions and our developers have been informed of your suggestions. Looking forward to helping you. Thank you.
  3. Hello, Thank you for contacting MyThemeShop today. The list is pulled from YouTube, the order of videos should then be the same as the playlist on YouTube. I hope that answers your question. Looking forward to helping you. Thank you.
  4. Hello, Thank you for contacting MyThemeShop today. Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. We would love to sort that for you. But, for that, please follow the steps mentioned in this tutorial: https://community.mythemeshop.com/tutorials/article/52-confirming-a-plugin-conflict/ If the problem is not a bug with our product and you are still looking for help, please opt for our support plan, which costs just $9/year and gives you access to our premium support: Premium Support For Just $9/year Once purchased, please open a new support ticket by following this tutorial: https://community.mythemeshop.com/topic/19872-read-first-support-policy-for-free-themes/ We handle all our theme/plugin related help through our support ticket system. One of our moderators will definitely help you. You do not need to register separately for posting tickets, you can just log in to your member account on MyThemeShop, and you will be logged in automatically in the ticket system. Or, you can log in with your MyThemeShop username and password on the ticket system too. Looking forward to helping you. Thank you.
  5. Hello, Thank you for taking the time to write us a testimonial, we really appreciate that and we are happy to know that you are satisfied with our support services.
  6. Hello, Thank you for contacting MyThemeShop today. 1 - You can create each individual review and then use shortcodes to embed those reviews into other pages. You can have more than one review embedded into one page. 2 - That is not possible by default, it would require a custom solution. Once you purchase our product our lead developers can try to assist you on that. Looking forward to helping you. Thank you.
  7. Hello, Thank you for contacting MyThemeShop today. 1 - We have something similar for displaying posts only, see screenshot: 2 - There is no mega menu for mobile or tablets, there is not enough space for a mega menu on mobile, unfortunately. Looking forward to helping you. Thank you.
  8. Hello, Thank you for contacting MyThemeShop today. After consulting with our developers about your request, we regret to inform you that our plugin does not support such functions. Looking forward to helping you. Thank you.
  9. Hello, Thank you for contacting MyThemeShop today. Have you tried increasing the PHP memory on the server? Looking forward to helping you. Thank you.
  10. Hello, Thank you for contacting MyThemeShop today. If you look at the demo, and you click on the agent name, you will see this page: https://demo.mythemeshop.com/wp-real-estate-pro/author/dewde/ That page has the listings from that one agent. Does that answer your question? Looking forward to helping you. Thank you.
  11. Hello, Thank you for writing us a testimonial, we really appreciate that and are glad that you are learning along the way.
  12. Hello, Thank you for contacting MyThemeShop today. We are really sorry but after confirming with our developers, we are sorry to inform you that both of those options are not available in the current plugin version. Looking forward to helping you. Thank you.
  13. Hello, Thank you for leaving us a testimonial, we really appreciate that. We look forward in helping you again.
  14. Hi, Unfortunately we cannot offer support for free products. To obtain support, please follow the instructions for paid support in our previous reply. Looking forward to help you.
  15. Hello, Thank you for contacting MyThemeShop today. We would love to sort that for you. But, for that, please follow the steps mentioned in this tutorial: https://community.mythemeshop.com/tutorials/article/52-confirming-a-plugin-conflict/ If the problem is not a bug with our product and you are still looking for help, please opt for our support plan, which costs just $9/year and gives you access to our premium support: Premium Support For Just $9/year Once purchased, please open a new support ticket by following this tutorial: https://community.mythemeshop.com/topic/19872-read-first-support-policy-for-free-themes/ We handle all our theme/plugin related help through our support ticket system. One of our moderators will definitely help you. You do not need to register separately for posting tickets, you can just log in to your member account on MyThemeShop, and you will be logged in automatically in the ticket system. Or, you can log in with your MyThemeShop username and password on the ticket system too. Looking forward to helping you. Thank you.
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