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Mili

Support
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Posts posted by Mili

  1. Hello,

    Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that.

    We would love to sort that for you. But, for that, please follow the steps mentioned in this tutorial:
    https://community.mythemeshop.com/tutorials/article/52-confirming-a-plugin-conflict/

    If the problem is not a bug with our product and you are still looking for help, please opt for our support plan, which costs just $9/year and gives you access to our premium support:
    Premium Support For Just $9/year

    Once purchased, please open a new support ticket by following this tutorial:
    https://community.mythemeshop.com/topic/19872-read-first-support-policy-for-free-themes/

    We handle all our theme/plugin related help through our support ticket system.

    One of our moderators will definitely help you. You do not need to register separately for posting tickets, you can just log in to your member account on MyThemeShop, and you will be logged in automatically in the ticket system. Or, you can log in with your MyThemeShop username and password on the ticket system too.

    Looking forward to helping you.

  2. Hello,

    Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that.

    We would love to sort that for you. But, for that, please follow the steps mentioned in this tutorial:
    https://community.mythemeshop.com/tutorials/article/52-confirming-a-plugin-conflict/

    If the problem is not a bug with our product and you are still looking for help, please opt for our support plan, which costs just $9/year and gives you access to our premium support:
    Premium Support For Just $9/year

    Once purchased, please open a new support ticket by following this tutorial:
    https://community.mythemeshop.com/topic/19872-read-first-support-policy-for-free-themes/

    We handle all our theme/plugin related help through our support ticket system.

    One of our moderators will definitely help you. You do not need to register separately for posting tickets, you can just log in to your member account on MyThemeShop, and you will be logged in automatically in the ticket system. Or, you can log in with your MyThemeShop username and password on the ticket system too.

    Looking forward to helping you.

  3. Hello,

    Thank you for contacting MyThemeShop today.

    For what you are trying to do the plugin Content Locker Pro will not be enough.

    You need WooCommerce addons such as these:

    WooCommerce Subscriptions

    WooCommerce Paid Courses

    Please note that we did not test those plugins and we will not be able to offer you support for them. You will need to contact WooCommerce support for those.

    With those plugins you can use any of our ecommerce themes.

    I hope that helps.
     

    Looking forward to helping you. Thank you.

  4. Hello Erik,

    Thank you for your kind words, we really appreciate that you recognize our efforts to satisfy our customers. We also thank you for being a loyal customer to MyThemeShop, it means a lot to us.

    We hope to see your business grow and we look forward to help you.

    Thank you for choosing MyThemeShop.

    Happy Holidays ! 💚

  5. Hello,

    Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that.

    We would love to sort that for you. But, for that, please follow the steps mentioned in this tutorial:
    https://community.mythemeshop.com/tutorials/article/52-confirming-a-plugin-conflict/

    If the problem is not a bug with our product and you are still looking for help, please opt for our support plan, which costs just $9/year and gives you access to our premium support:
    Premium Support For Just $9/year

    Once purchased, please open a new support ticket by following this tutorial:
    https://community.mythemeshop.com/topic/19872-read-first-support-policy-for-free-themes/

    We handle all our theme/plugin related help through our support ticket system.

    One of our moderators will definitely help you. You do not need to register separately for posting tickets, you can just log in to your member account on MyThemeShop, and you will be logged in automatically in the ticket system. Or, you can log in with your MyThemeShop username and password on the ticket system too.

    Looking forward to helping you.

  6. Hello,

    We would love to sort that for you. But, for that, please follow the steps mentioned in this tutorial:
    https://community.mythemeshop.com/tutorials/article/52-confirming-a-plugin-conflict/

    If the problem is not a bug with our product and you are still looking for help, please opt for our support plan, which costs just $9/year and gives you access to our premium support:
    Premium Support For Just $9/year

    Once purchased, please open a new support ticket by following this tutorial:
    https://community.mythemeshop.com/topic/19872-read-first-support-policy-for-free-themes/

    We handle all our theme/plugin related help through our support ticket system.

    One of our moderators will definitely help you. You do not need to register separately for posting tickets, you can just log in to your member account on MyThemeShop, and you will be logged in automatically in the ticket system. Or, you can log in with your MyThemeShop username and password on the ticket system too.

    Looking forward to helping you.

  7. Hello,

    Thank you for taking the time to write us this testimonial, it means a lot to our team. We are also very happy that you were able to receive our help even on the weekends when most WordPress businesses are closed.

    Regarding your suggestions, I will pass your suggestion to our managers and they will consider it.

    Thank you for choosing MyThemeShop, we look forward helping you again. :)

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