Mili

Hello, Thank you for contacting MyThemeShop today. We would recommend using Schema for speed and ads. The themes are updated whenever there is a major bug with new WordPress updates. However considering that our themes have been working very well with latest WordPress updates due to them being very well coded, they did not require major updates. However if you encounter any issues during your theme's lifespan and you have an active subscription with us, our staff will do their best to fix any issues and offer suggestions for optimization. The free theme is no longer available as it was using a lot of our staffing resources due to users asking help for the free themes. We only support premium theme for Schema as of now. As for support, we have support staff covering every timezone and replying on a daily basis to our users except on some weekends where our staff does take days off. Looking forward to helping you. Thank you.

Hello, Yes, that is correct. It is not working anymore since FB has changed their rules. Thank you for using MyThemeShop.

Hello, Thank you for contacting MyThemeShop today. No, our WP Quiz plugin does not work with FB developers. Looking forward to helping you. Thank you.

Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. We can only offer support for users who have a paid version of our plugin and who have an active subscription with us. Please try to login to your member's area here: https://mythemeshop.com, ensure you have an active subscription and you can post your question in our premium support forums. Looking forward to helping you.

Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. We would love to sort that for you. But, for that, please follow the steps mentioned in this tutorial: https://community.mythemeshop.com/tutorials/article/52-confirming-a-plugin-conflict/ If the problem is not a bug with our product and you are still looking for help, please opt for our support plan, which costs just $9/year and gives you access to our premium support: Premium Support For Just $9/year Once purchased, please open a new support ticket by following this tutorial: https://community.mythemeshop.com/topic/19872-read-first-support-policy-for-free-themes/ We handle all our theme/plugin related help through our support ticket system. One of our moderators will definitely help you. You do not need to register separately for posting tickets, you can just log in to your member account on MyThemeShop, and you will be logged in automatically in the ticket system. Or, you can log in with your MyThemeShop username and password on the ticket system too. Looking forward to helping you.

Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. We would love to sort that for you. But, for that, please follow the steps mentioned in this tutorial: https://community.mythemeshop.com/tutorials/article/52-confirming-a-plugin-conflict/ If the problem is not a bug with our product and you are still looking for help, please opt for our support plan, which costs just $9/year and gives you access to our premium support: Premium Support For Just $9/year Once purchased, please open a new support ticket by following this tutorial: https://community.mythemeshop.com/topic/19872-read-first-support-policy-for-free-themes/ We handle all our theme/plugin related help through our support ticket system. One of our moderators will definitely help you. You do not need to register separately for posting tickets, you can just log in to your member account on MyThemeShop, and you will be logged in automatically in the ticket system. Or, you can log in with your MyThemeShop username and password on the ticket system too. Looking forward to helping you.

Hello, Thank you for contacting MyThemeShop today. 1. The plugin can import quizzes however only with the format of the export. Therefore first export one quiz, see how it is structured, then create the same file structure for your import. 2. No, the plugin does not support polylang or WPML however you can create a different quiz for each language. 3. It is not possible to edit the quiz using Elemantor at this time. Looking forward to helping you. Thank you.

Hello, Thank you for contacting MyThemeShop today. If you are using the WP Review Pro plugin, it is a premium plugin which has premium support. Your account needs to have an active subscription to be able to access our support. Please contact our Accounts team here: https://mythemeshop.com/contact-us They will let you know how to reactivate your account. Looking forward to helping you. Thank you.

Hello, Thank you for contacting MyThemeShop today. Our developers will update the theme if there are any major bugs with the latest version. However as it stands right now the theme works well. If you have any issues, please open a support ticket and our staff will do their best to fix the theme for you. Looking forward to helping you. Thank you.

Hello, Yes, your theme will remain active on your website without any interference. Thanks,

Hello, Thank you for contacting MyThemeShop today. The download link has the latest version. However since you do not have a subscription to our services you do not have access to the latest version. Therefore please re-purchase the plugin again and you will be able to get the latest version. Looking forward to helping you. Thank you.

Hello, Thank you for contacting MyThemeShop today. We are really sorry but such features would require a custom solution. Any feature can be added if a developer is hired to develop the features. Therefore you can contact a developer on UpWork.com and show them your requirements and they will be able to tell you how much it would cost. Looking forward to helping you. Thank you.

Hello, Thank you for taking the time to share your experience with our community. We really appreciate you being part of our community and we look forward in helping you again. Thank you for choosing MyThemeShop.

Hello, The changelog should be here: https://mythemeshop.com/changelog/?product=wp-review-pro However it is currently not accessible. What you can do is purchase the plugin, try it on your server and if there are any issues we can either issue you a refund or try to fix the issue once you submit a support request. Looking forward to help you.

Hello Michael, Thank you for taking the time to leave us a testimonial, it really means a lot to our team. We look forward seeing your websites grow and evolve and we look forward to help you again. Thank you for choosing MyThemeShop.