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Hello, Thank you for contacting MyThemeShop today. For this issue please contact our Accounts team here: https://mythemeshop.com/contact-us Looking forward to helping you. Thank you.

Hello MyThemeShop Team, Today, I bought the [ Schema ] Theme of &39 from mythemeshop.com website. I did the payment through Card and the transaction was successful & I was charged $39. It's about 8 hours of transaction but still after the successful payment, I didn't receive [ Schema ] Theme. There is no Download Option showing in Schema Theme. Can you please tell me how long will it take to show the Download Button? => My MyThemeShop receipt is [#1137-3298]

Hello, Even if a theme is retired, you'll still get support until you have an active subscription. Hope that helps. Thank you.

What if you retire a theme and stop giving support

Hello, Thank you for contacting MyThemeShop today. We are glad that you have solve the issue. Looking forward to helping you. Thank you.

Hello, Yes, we will offer support if you have an active subscription. However what we cannot guarantee is a compatibility because of technologies can change in the next 10 years. We will however to our best to fix the issues and if we are unable to fix issues you can always request a refund. Looking forward to help you.

Hello, Unfortunately we cannot guarantee to customize your theme, that is not part of our support policy. However as shown in the previous reply, we can help you implement blog posts on the homepage but with our custom styling and layout. You will still have coupons on the homepage and on the Coupons page. I hope it clarifies. Thanks,

Please reply

solved, sorry

For example I m looking for a theme like this https://www.techradar.com/coupons/hp where homepage will be full of blog post and I can launch a coupon page separately Will your team help and customise theme if I purchase Coupon theme

I see you stop giving support to Interactive theme which I purchased from you so what if your theme shows errors after some time and tomorrow you will say we are not supporting any updates for this … would you guarantee for support if I pay for renewal every year for next 10 years

Hi, I am interested in acquiring wp quiz pro but I would like to know if there is a way to duplicate quizzes. For information, I cannot ask my question about the free plugin on the dedicated forum Thanks in advance

Hello, Thank you for contacting MyThemeShop. 1. Most probably, the theme won't stop working unless and until there will be a major update in WordPress or PHP. And that won't happen frequently. So you can use the theme without any issues even after your subscription is over. 2. Yes, we provide annual renewal. You just need to renew your subscription to get support for another year. 3. Currently, we do not have any ongoing discounts. But please contact us here so that our team will check if your account is eligible for any discount. If yes, they'll generate a custom invoice for you. Hope that helps. Let me know if you need anything else. Thank you.

Hello, Yes, if you pay for support, you'll get support for the product during the support period. For "posts to be on the homepage you need a custom solution", can you please let us know where you are seeing this? Looking forward to helping you. Thank you.

I'm looking to purchase this theme - https://mythemeshop.com/themes/ad-sense/ Few Questions before I go ahead 1.) What if your theme Stops working after 1 year or some problem in code 2.) Do you also offer renewal yearly, ready to pay so that you can help if i need any support 3.) Any discount for existing customer

What about renewal? Do also provide support If I pay for support every year. If I purchase the theme - Will you support for this - "posts to be on the homepage you need a custom solution"

Hello, Thank you for contacting MyThemeShop today. Yes, you can also publish blog posts but if you want those posts to be on the homepage you need a custom solution as shown here: https://community.mythemeshop.com/topic/69286-coupon-latest-blog-posts-on-coupon-default-homepage/?tab=comments#comment-322355 Let us know if that helps. Looking forward to helping you. Thank you.

Hi, I'm your old customer, purchase inventiva theme few years ago but after that you stopped the renewal updated. Now I'm looking to purchase https://demo.mythemeshop.com/s/?theme=Coupon - Can you please tell me if i can publish content (blog post) along with coupons or I can only post coupons. Does it come with support and renewal?

Hello, Thank you for contacting MyThemeShop today. What you can do is export the demo coupons with CSV, then structure your importing CSV just like the demo you exported. Then you should be able to import the coupons. Looking forward to helping you. Thank you.

Hello, Thank you for contacting MyThemeShop today. You do not have an active subscription therefore we cannot assist you more than the documentation. Therefore please view the documentation by seeing the installation video shown here: https://www.youtube.com/watch?v=wHmBZgiDjX0 Looking forward to helping you. Thank you.

Hi, does your theme have possibility to import CVS/XMLX file with coupons?

I'd like to be able to create review formats like these for single and comparative reviews: SINGLE REVIEW https://www.dogster.com/lifestyle/dogo-app-review COMPARITIVE REVIEW https://www.dogster.com/dog-health-care/best-joint-supplements-for-dogs How could I achieve this with your reviews plugin? Thanks Derek

Hello, Thank you for taking the time to write us those kind words, we really appreciate it. We look forward helping you again.

The support team was quick and helpful in handling this problem! I found them very competent and professional. Maura

Hello, It was a pleasure helping you. We are glad you found our help useful. If you have any other questions in future, do let us know. We are here to help you. Could you please leave us a testimonial (if you haven't already done that) on about your overall experience with MyThemeShop? This will help us serve you, our members, better. We appreciate your time and patience. https://community.mythemeshop.com/forum/6-testimonials/ Thank you in anticipation.