[Rank Math SEO Plugin] Rank Math and Elementor are not working together in WP 5.0

[glen2]

When Elementor is activated on WordPress 5.0, the Rank Math meta box is broken in the new editor.

This also breaks the editor itself, as nothing can be saved, the Rank Math meta box spinner just continues endlessly.

Edited December 12, 2018 by glen2

[Pratik.d]

Hello,

Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that.

Please share your login details in the "Sensitive Data" section by editing your first post on this ticket and follow the instructions shown in the screenshot below:

Please make a reply once you update the details, so we get notified.

Looking forward to helping you. Thank you.

[glen2]

Hello,

I have updated the sensitive data as requested. Can you please check further?

Thank you.

[Pratik.d]

Hello,

I logged into your site and I see an error in the browser's console which is thrown by the Elementor plugin: , which is preventing other JS executed after Elementor from working well. The reason for this error is because #/ is added to your URL. Please see the screenshot in the Sensitive Data Section.

To help you faster, we would like you to perform a quick conflict check on your website to check how #/ is getting added to your URL using the instructions below. You can follow these instructions on your live website as well, as running this conflict check does not affect your website visitors.

Here are the steps for you to follow.

1. Log into your WordPress Administrator, and navigate to the dashboard
2. Navigate to 'Plugins', and go to 'add new'
   
3. On the next page, enter 'Health Check' in the search bar and wait for the screen to refresh
   
4. The official Health Check plugin by WordPress.org should be visible as the first result. Please install and activate the plugin
   
5. You will reach the plugin page automatically, and a notice will appear. Click 'I understand' to continue
   
6. On the WordPress Menu on the left, hover over the dashboard. You will notice a new 'Health Check' option, click on it
   
7. On the page that appears, there will be several tabs. Please navigate to the 'Troubleshooting' tab
   
8. Press the 'Enable Troubleshooting Mode' to start the troubleshooter
   

Once you complete these steps, you are in troubleshooting mode. All the plugins on your website have been disabled only for you. Your theme has also been disabled, but only for you.

To diagnose the root-cause of your problem, you would enable each plugin one by one until an issue is found. The last plugin that causes the issue will probably the cause of the conflict. Here are the steps in more detail.

1. With all plugins and the theme disabled, try reproducing the issue.
   1. If you still have the issue, your WordPress setup is the root of the problem.
   2. If not, then continue.
2. On the top bar, navigate to the 'Troubleshooting Mode', hover over it, and enable the MyThemeShop plugin in question. After that, try to reproduce the issue.
   1. If you have the issue, the plugin is conflicting with WordPress
   2. If not, then the plugin is not causing issues with WordPress. Continue to the next step
3. Navigate to the "Troubleshooting Mode" in the top bar again, and enable any other plugin. Then try reproducing the issue.
   1. If you have the issue, then the plugin you just activated is conflicting with the MyThemeShop Plugin
   2. If not, then this plugin is not causing issues with the MyThemeShop plugin

Repeat step no 3 by enabling one plugin at a time and checking if the problem exists. When the problem happens, the plugin you last activated is causing the issue.

 

If the issue is still not resolved, then it might be an issue with the theme you are using. Here is how you confirm if your theme and the MyThemeShop plugin are conflicting with each other.

1. Enter troubleshooting mode again using the instructions above.
2. Using the Troubleshooting mode, activate your regular theme by selecting the 'Use your current theme option'.
3. Activate the MTS plugin you want to check and try to reproduce the issue.
   1. If the issue appears, your theme conflicts with the MTS plugin.
   2. If not, then the issue is with another plugin. You can continue enabling other plugins to pinpoint the plugin and contact their support for a resolution.

Once you complete the above steps, please let us know.

Looking forward to helping you. Thank you.