[WP Subscribe Pro] WP Subscribe Plugin Issue

[nishant_bhagya]

Hey I had a few of quick questions about the plugin WP Subscribe Pro that we bought a three weeks ago 1) Is it possible to add images within the subscribe form, if yes, how? 2) Our website is both in French and English, can I configure my pop up in two different languages for the respective pages, if yes, how? 3) The Pop-Up looks beautiful when we create it on the back-end, but when we upload it, it is misaligned and not all the fonts are the same. Is it possible to keep things aesthetic and in coherence? Thanking you in advance for your response. Regards Nishant

[Mili]

Hello,

Thank you for contacting MyThemeShop today and sorry for any inconvenience that might have been caused due to that.

1. You can insert an image in HTML format in the popup settings like so: http://ovo.li/uploads/CmIrKs

2. To translate plugins, you would need a translation plugin such as WPML. 
I'm not sure how it would work as generally those types of setups are helped by WPML support team or the support team from the translation plugin.

3. Please open a support ticket issue here and send us a link to your site so that we can see the misalignment. Our support staff will assist you on that issue.

Looking forward to help you. Thank you.

[nishant_bhagya]

3. Please open a support ticket issue here and send us a link to your site so that we can see the misalignment. Our support staff will assist you on that issue.

Could you please just help me on here. Here is the link to the website where you can see the popup https://www.walteretbenjamin.fr/produit/chevaliere-contemporain-argent-bague-dee/

[Mili]

Hello,

3. The plugin is a premium plugin, you would need to have access to the premium support section to be able to obtain technical help from us for this plugin. We handle all our support through our relevant sections.

Since that is a premium plugin and I’m unable to locate any payment in your account, we can not help on the public section.
For that reason, please create a support ticket here: https://community.mythemeshop.com/forum/7-theme-support/

Looking forward to help you. Thank you.