miguelmunoz100 Posted December 5, 2016 Report Share Posted December 5, 2016 I really love your themes but shortcodes dont works in my website. I asked for support and sent you login details but have no answer. Maybe i'm too impatient but i thought it would be faster. I'm waiting for three days only to put a button in a post. Link to comment Share on other sites More sharing options...
Support Mili Posted December 7, 2016 Support Report Share Posted December 7, 2016 Hello, Thank you for taking the time for this testimonial. Our support is generally very fast unless there is an issue on the server side which is not related to our products. Which we believe is happening in your case. So what we do is that we forward your request to our lead developers and they try to troubleshoot extensive issues like those as soon as they can. It generally takes slightly longer than our regular support but they will get back to you within 24 hours. I have forwarded your request again and they will be in touch with you shortly. Thank you for your patience. 🏁Rank #1 on Google With our WordPress SEO Plugin. ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
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