ygtpamuk Posted August 25, 2015 Report Share Posted August 25, 2015 I have purchased Moneyflow and team helped me a lot to make it look like the demo. They also go for an extra mile and give me codes to customise it a little bit for free. Their themes are great and they now what they are doing. I give 9 out of 10 to their support. I was completely new to wordpress but I started a website with only purchasing a theme from them. My review is 9 out of 10. Since they are dealing with a lot of questions, sometimes it takes 1 day to answer. THis is a downside of their service. 1 Link to comment Share on other sites More sharing options...
Support Mili Posted August 26, 2015 Support Report Share Posted August 26, 2015 Hello, Thank you for your testimonial. Our team answers all questions within a few hours, generally within 2 or 3 hours. However depending on the timezone and the time of day some questions get answered even within 5 minutes. To verify that you can just read the testimonials from other users, their threads get answered really fast. If your question/request needs to be escalated and sent to our lead developers due to the complexity of the request such as a bug or a feature we are not aware of, then the reply will take a little longer. But rest assured, our team is here to answer the fastest way that we can. Thank you for using MyThemeShop. 🏁Rank #1 on Google With our WordPress SEO Plugin. ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
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