Alejandro_Gatica_alegaticat Posted February 23, 2019 Report Share Posted February 23, 2019 I have a problem with Rank SEO plugin, broke some of my products (online courses) and interfered with the flow of study of my students. It is a very good plugin but it caused this problem so it is currently disabled. It also throws problems in Google Search Console. Attachment screenshot. Screeshots PAGE BROKEN GOOGLE SEARCH CONSOLE Link to comment Share on other sites More sharing options...
Support Pratik.d Posted February 23, 2019 Support Report Share Posted February 23, 2019 Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. To help you faster, we would like you to perform a quick conflict check on your website using the instructions below. You can follow these instructions on your live website as well, as running this conflict check does not affect your website visitors. Here are the steps for you to follow. Log into your WordPress Administrator, and navigate to the dashboard Navigate to 'Plugins', and go to 'add new' On the next page, enter 'Health Check' in the search bar and wait for the screen to refresh The official Health Check plugin by WordPress.org should be visible as the first result. Please install and activate the plugin You will reach the plugin page automatically, and a notice will appear. Click 'I understand' to continue On the WordPress Menu on the left, hover over the dashboard. You will notice a new 'Health Check' option, click on it On the page that appears, there will be several tabs. Please navigate to the 'Troubleshooting' tab Press the 'Enable Troubleshooting Mode' to start the troubleshooter Once you complete these steps, you are in troubleshooting mode. All the plugins on your website have been disabled only for you. Your theme has also been disabled, but only for you. To diagnose the root cause of your problem, you would enable each plugin one by one until an issue is found. The last plugin that causes the issue will probably the cause of the conflict. Here are the steps in more detail. With all plugins and the theme disabled, try reproducing the issue. If you still have the issue, your WordPress setup is the root of the problem. If not, then continue. On the top bar, navigate to the 'Troubleshooting Mode', hover over it, and enable the MyThemeShop plugin in question. After that, try to reproduce the issue. If you have the issue, the plugin is conflicting with WordPress If not, then the plugin is not causing issues with WordPress. Continue to the next step Navigate to the "Troubleshooting Mode" in the top bar again, and enable any other plugin. Then try reproducing the issue. If you have the issue, then the plugin you just activated is conflicting with the MyThemeShop Plugin If not, then this plugin is not causing issues with the MyThemeShop plugin Repeat step no 3 by enabling one plugin at a time and checking if the problem exists. When the problem happens, the plugin you last activated is causing the issue. If the issue is still not resolved, then it might be an issue with the theme you are using. Here is how you confirm if your theme and the MyThemeShop plugin are conflicting with each other. Enter troubleshooting mode again using the instructions above. Using the Troubleshooting mode, activate your regular theme by selecting the 'Use your current theme option'. Activate the MTS plugin you want to check and try to reproduce the issue. If the issue appears, your theme conflicts with the MTS plugin. If not, then the issue is with another plugin. You can continue enabling other plugins to pinpoint the plugin and contact their support for a resolution. Once you complete the above steps, please let us know. Looking forward to helping you. Thank you. 🏁Rank #1 on Google With our WordPress SEO Plugin. ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
Alejandro_Gatica_alegaticat Posted February 26, 2019 Author Report Share Posted February 26, 2019 Effectively I only enabled the theme and 2 plugins (LearnPress and Rank Math SEO) and broke the pages of my products again. Link to comment Share on other sites More sharing options...
Support Pratik.d Posted February 28, 2019 Support Report Share Posted February 28, 2019 Hello, I was able to reproduce this issue on my setup with the Eduma theme which you are using on your site. After further debugging the issue, I found the issue in the theme. To fix it, I logged into your site and I changed the below code in eduma/learnpress-v3/single-course/categories.php file: if ( $term_list ) : with if ( $term_list && ! is_wp_error( $term_list ) ) : The course page should not show any error now. Can you please confirm and let us know? Thank you. 🏁Rank #1 on Google With our WordPress SEO Plugin. ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
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