Guest atmostfearentertainm Posted February 22, 2019 Report Share Posted February 22, 2019 Hello all, I work for a company that runs WooCommerce, and the biggest issue we have right now is that the URL skips our categories and subcategories, which raises some issues since we cannot share for instance, /clothing/dresses/ with our prospects, because it returns the 404 error page, this happens even if we share the parent category, /clothing/. How we can get this fixed? Also, we noticed that our stop words work with posts, but not with WooCommerce URLs, should it not be working with both? Thanks in advance for any help. Link to comment Share on other sites More sharing options...
Support Pratik.d Posted February 23, 2019 Support Report Share Posted February 23, 2019 Hello, Thank you for contacting MyThemeShop today. 10 hours ago, atmostfearentertainm said: I work for a company that runs WooCommerce, and the biggest issue we have right now is that the URL skips our categories and subcategories, which raises some issues since we cannot share for instance, /clothing/dresses/ with our prospects, because it returns the 404 error page, this happens even if we share the parent category, /clothing/. How we can get this fixed? To show the category base in product URL, please navigate to Dashboard >> Rank Math >> General Settings >> Woocommerce and disable Remove Category Base & Remove parent slugs option: 10 hours ago, atmostfearentertainm said: Also, we noticed that our stop words work with posts, but not with WooCommerce URLs, should it not be working with both? The Stopwords functionality works for all the Posts including Woocommerce Products. Please note, the stop words will only affect the auto-generated URL for newly created Posts, it will not change the URL of the existing posts. Is it not working for you on new Woocommerce posts? Looking forward to helping you. Thank you. 🏁Rank #1 on Google With our WordPress SEO Plugin. ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
Guest atmostfearentertainm Posted February 25, 2019 Report Share Posted February 25, 2019 The settings you stated there to change, from our end we have exactly as you explain, and the issue remains. Regarding the stop words, it works on new products, we have noticed this. Link to screenshot: https://1drv.ms/u/s!AmuKiFBAmZKuka1puhdqwz217xOidw So, it may be something else? Link to comment Share on other sites More sharing options...
Support Pratik.d Posted February 25, 2019 Support Report Share Posted February 25, 2019 Hello, Please share your login details in the "Sensitive Data" section by clicking the Add button on the top and bottom right-hand side on this ticket and follow the instructions shown in the screenshot below: Looking forward to helping you. Thank you. 🏁Rank #1 on Google With our WordPress SEO Plugin. ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
Guest atmostfearentertainm Posted February 25, 2019 Report Share Posted February 25, 2019 Hello,I have updated the sensitive data as requested. Can you please check further?Thank you. Link to comment Share on other sites More sharing options...
Guest atmostfearentertainm Posted February 25, 2019 Report Share Posted February 25, 2019 Hello,I have updated the sensitive data as requested. Can you please check further?Thank you. Link to comment Share on other sites More sharing options...
Support Pratik.d Posted February 26, 2019 Support Report Share Posted February 26, 2019 Hello, Thank you for letting us know about this issue. Rank Math removes parent base from permalink when the primary term is selected in Category: I've forwarded this issue to our Development team. They will further debug this and fix it in the next update of the plugin. In the meantime, if there is anything else please let us know. Thank you. 🏁Rank #1 on Google With our WordPress SEO Plugin. ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
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