Deep_Sikder Posted February 20, 2019 Report Share Posted February 20, 2019 Hi, after updating the Rank Math to the latest version 1.0.17 the links on the front end of my website is not working be it in the Nav Bar or anywhere. Please help me out of the situation at the earliest. I am using Divi theme. Link to comment Share on other sites More sharing options...
Support Pratik.d Posted February 20, 2019 Support Report Share Posted February 20, 2019 Hello, I understand, Can you please export all the settings from Dashboard >> Rank Math >> Import & Export >> Export Settings and add the file in the Sensitive Data Section so we can try to reproduce this issue on our setup: Also, please let us know which theme & plugins active on your site. Looking forward to helping you. Thank you. 🏁Rank #1 on Google With our WordPress SEO Plugin. ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
Support Pratik.d Posted February 20, 2019 Support Report Share Posted February 20, 2019 Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Hello, Please share your login details in the "Sensitive Data" section by clicking the Add button on the top and bottom right-hand side on this ticket and follow the instructions shown in the screenshot below: Looking forward to helping you. Thank you. 🏁Rank #1 on Google With our WordPress SEO Plugin. ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
Deep_Sikder Posted February 20, 2019 Author Report Share Posted February 20, 2019 See at the moment I have reverted back to the old version (1.0.15) as it is on my live site. As soon as you activate the latest, it would make the entire site non-functional as far as links are concerned. If possible can you check it any other way? Link to comment Share on other sites More sharing options...
Support Pratik.d Posted February 20, 2019 Support Report Share Posted February 20, 2019 Hello, I understand, Can you please export all the settings from Dashboard >> Rank Math >> Import & Export >> Export Settings and add the file in the Sensitive Data Section so we can try to reproduce this issue on our setup: Also, please let us know which theme & plugins active on your site. Looking forward to helping you. Thank you. 🏁Rank #1 on Google With our WordPress SEO Plugin. ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
Deep_Sikder Posted February 20, 2019 Author Report Share Posted February 20, 2019 Hello,I have updated the sensitive data as requested. Can you please check further?Thank you. Link to comment Share on other sites More sharing options...
Support Pratik.d Posted February 22, 2019 Support Report Share Posted February 22, 2019 Hello, I don't see any data in the Sensitive Data Section. Please add the Settings file and the list of plugins and theme active on your site. Looking forward to helping you. Thank you. 🏁Rank #1 on Google With our WordPress SEO Plugin. ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
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