cfmsupport

Hello. I am currently with another theme company. I love the image on my theme. Its a full size purpleish blue flowery background. Very unique. Unfortunately, they seemed to disappear.They do not reply. So, I wish to find a new company. I wonder if will be easy to changeover. I do not mind changing theme, and like the Lawyer theme you have. Can I change color mix? OR Can i change background and use a screenshot from old theme front page? Is your support really 24 hours? Thanks