alexcoley
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Posts posted by alexcoley
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You have switched off my access to the Premium forums without any notice or activity. I just logged in for the first time in a few weeks. My subscription doesn't expire until November. I am a paying customer. Please contact me urgently to explain what is going on.
I can see from other posts that I am not the only customer affected. Please respond.
[Writer] Access withdrawn to Premium forums
in Pre Sales Questions
Posted
I just sent this to your Accounts Team. I'm posting it here in case it gets lost again.
"You have switched off my access to the Premium forums without any notice or activity. I just logged in for the first time in a few weeks. My subscription doesn't expire until November. I am logged in. I can see all of my account information. I can download themes. But I cannot post in the Support Forums and I desperately need help with something.
I am a paying customer. Please contact me urgently to explain what is going on. I can see from other posts that I am not the only customer affected. Please respond."