I've created Wordpress sites in the past, using free theme templates available on the web and a LOT of searching, trial and error to try and get the functionality I want on a site. Very time consuming.
This is the first time I have paid for a theme, not only is the pro version of the theme very easy to customise, the level of support on the forums from the MyThemeShop team is incredible. Any technical question I have about my site is answered within a couple of hours, even on weekends!
I've read this on here somewhere already but totally agree that the level of tech support you get with a pro version is worth the money paid alone.
Keep up the good work guys, I'm singing your praises!
Thanks,
A. 'Happy' User