First thing I thought when the support was offered via forum was "this is going to take forever". That was a negative! MistaPrime one of the moderators has been ultra-fast with my questions and helped me solve any issues I had.
Also, the theme is great! I got TruePixel and am loving the look and features offered. Very user-friendly with tons of customization options. Would recommend these themes to anyone looking for easy, responsive, and great looking themes!
Thanks!