for a while i was away from webmastering. i ran into a small issue. spoke with support. both support members went above and beyond my own expectations into solving my issue.
it was a respectable amicable decision in which i still get to continue use of my favorite theme in months or years to come.
i highly recommend contacting support if any issues arise. the forum is top notch. many answers can be found there as well as the live support to assist in someone's issues.
again, thank you support team of mr prime and jitranda