They provide great support even I'm just using their free theme (Point Theme) and is always trying their best to satisfy and solve issues without counting days , weeks or months just to have a reply.
Thanks to google for showing Point Theme in my search result when I'm looking for a great free theme that will suit my needs in a theme for my blog and I'm grateful that I found MyThemeShop. It's not only the theme that made me satisfied but the support as well.
MyThemeShop is a themes + support complete package of goodness and satisfaction!