[OFFER ALERT!] This Halloween, Get Any Premium Theme for Just $19 [GET IT NOW]
Jump to content

[Rank Math SEO Plugin] Plugin Causing Error


wisenilesh
 Share

Recommended Posts

  • Support

Hello,

Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that.

Can you please install Query Monitor plugin on your website and look for the slow queries which are getting executed while editing a post?

Also, are you using Gutenberg?

Looking forward to helping you.


🏁Rank #1 on Google With our WordPress SEO Plugin

Score a 💯on PageSpeed and Dominate Search Rankings.

✏ Editing theme files? Please create a child theme to make your changes update-proof.

Link to comment
Share on other sites

  • Support

Hello,

It seems like the error is not caused by Rank Math but a possible conflict with one of the plugins you have installed.

To help you faster, we would like you to perform a quick conflict check on your website using the instructions below. You can follow these instructions on your live website as well, as running this conflict check does not affect your website visitors.

Here are the steps for you to follow.

  1. Log into your WordPress Administrator, and navigate to the dashboard
  2. Navigate to 'Plugins', and go to 'add new'
    T9Ch6
  3. On the next page, enter 'Health Check' in the search bar and wait for the screen to refresh
    d0qdd
  4. The official Health Check plugin by WordPress.org should be visible as the first result. Please install and activate the plugin
    OP6bX
  5. You will reach the plugin page automatically, and a notice will appear. Click 'I understand' to continue
    kmNot
  6. On the WordPress Menu on the left, hover over the dashboard. You will notice a new 'Health Check' option, click on it
    j3RNi
  7. On the page that appears, there will be several tabs. Please navigate to the 'Troubleshooting' tab
    To02q
  8. Press the 'Enable Troubleshooting Mode' to start the troubleshooter
    zDFyO

Once you complete these steps, you are in troubleshooting mode. All the plugins on your website have been disabled only for you. Your theme has also been disabled, but only for you.

To diagnose the root-cause of your problem, you would enable each plugin one by one until an issue is found. The last plugin that causes the issue will probably the cause of the conflict. Here are the steps in more detail.

  1. With all plugins and the theme disabled, try reproducing the issue.
    1. If you still have the issue, your WordPress setup is the root of the problem.
    2. If not, then continue.
  2. On the top bar, navigate to the 'Troubleshooting Mode', hover over it, and enable the MyThemeShop plugin in question. After that, try to reproduce the issue. u7oyK
    1. If you have the issue, the plugin is conflicting with WordPress
    2. If not, then the plugin is not causing issues with WordPress. Continue to the next step
  3. Navigate to the "Troubleshooting Mode" in the top bar again, and enable any other plugin. Then try reproducing the issue. qHIDj
    1. If you have the issue, then the plugin you just activated is conflicting with the MyThemeShop Plugin
    2. If not, then this plugin is not causing issues with the MyThemeShop plugin

Repeat step no 3 by enabling one plugin at a time and checking if the problem exists. When the problem happens, the plugin you last activated is causing the issue.

 

If the issue is still not resolved, then it might be an issue with the theme you are using. Here is how you confirm if your theme and the MyThemeShop plugin are conflicting with each other.

  1. Enter troubleshooting mode again using the instructions above.
  2. Using the Troubleshooting mode, activate your regular theme by selecting the 'Use your current theme option'. kY14f
  3. Activate the MTS plugin you want to check and try to reproduce the issue. u7oyK
    1. If the issue appears, your theme conflicts with the MTS plugin.
    2. If not, then the issue is with another plugin. You can continue enabling other plugins to pinpoint the plugin and contact their support for a resolution.

Once you complete the above steps, please let us know. Looking forward to helping you. Thank you.


🏁Rank #1 on Google With our WordPress SEO Plugin

Score a 💯on PageSpeed and Dominate Search Rankings.

✏ Editing theme files? Please create a child theme to make your changes update-proof.

Link to comment
Share on other sites

  • Support

Hello,

Sorry for the issue you are facing. I checked your site and I see some Javascript errors in the browser's console window, which might be causing this issue, however, I could not find the source of those errors.

Could you please share FTP access to your site ( or just the plugin directory ) in the Sensitive Data Section, so we can debug the issue and fix it for you?

Looking forward to helping you. Thank you.


🏁Rank #1 on Google With our WordPress SEO Plugin.

Score a 💯on PageSpeed and Dominate Search Rankings.

✏ Editing theme files? Please create a child theme to make your changes update-proof.

Link to comment
Share on other sites

  • Support

Hello,

Can you please add AnyDesk's details in the sensitive area? We will help you through that.

Looking forward to helping you. Thank you.


🏁Rank #1 on Google With our WordPress SEO Plugin

Score a 💯on PageSpeed and Dominate Search Rankings.

✏ Editing theme files? Please create a child theme to make your changes update-proof.

Link to comment
Share on other sites

  • Support

Hello,

We were happy to help you at that time.

If you face any further difficulty while using the plugin, please let us know.

Looking forward to helping you. Thank you.


🏁Rank #1 on Google With our WordPress SEO Plugin

Score a 💯on PageSpeed and Dominate Search Rankings.

✏ Editing theme files? Please create a child theme to make your changes update-proof.

Link to comment
Share on other sites

  • Support

Hello,

That seems like a server's issue.

Can you please ask your hosting guys to fix the file permission issues for your WordPress folders so you could install/update the plugins normally?

Hope that helps. If you have any further question(s), please let us know.


🏁Rank #1 on Google With our WordPress SEO Plugin

Score a 💯on PageSpeed and Dominate Search Rankings.

✏ Editing theme files? Please create a child theme to make your changes update-proof.

Link to comment
Share on other sites

Guest
This topic is now closed to further replies.
 Share

×
×
  • Create New...