itseasy21 Posted September 13, 2018 Report Share Posted September 13, 2018 OpenGraph Meta is incomplete(missing image, link etc) when using Custom Homepage, all settings are correct as per the setup doc. Link to comment Share on other sites More sharing options...
Support Montgomerie Posted September 13, 2018 Support Report Share Posted September 13, 2018 Hello, Thank you for your cooperation. Upon checking further, I noticed that you are using a very small image. Here are the recommendations from Facebook: Quote Use images that are at least 1200 x 630 pixels for the best display on high-resolution devices. At the minimum, you should use images that are 600 x 315 pixels to display link page posts with larger images. Can you please try with a higher resolution image? Looking forward to helping you. Thank you. 🏁Rank #1 on Google With our WordPress SEO Plugin ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
Support Jitendraa Posted September 13, 2018 Support Report Share Posted September 13, 2018 Hello, Thank you for contacting MyThemeShop and sorry for the issue you are facing. Please share your login details in the "Sensitive Data" section by editing your first post on this ticket and follow the instructions shown in the screenshot below: Please make a reply once you update the details, so we get notified. Looking forward to helping you. Thank you. 🏁Rank #1 on Google With our WordPress SEO Plugin. ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
itseasy21 Posted September 13, 2018 Author Report Share Posted September 13, 2018 Hello,I have updated the sensitive data as requested. Can you please check further?Thank you. Link to comment Share on other sites More sharing options...
Support Jitendraa Posted September 13, 2018 Support Report Share Posted September 13, 2018 Hello, Can you please provide the account with admin privilege so that we'll take a look at the other options? Looking forward to helping you. Thank you. 🏁Rank #1 on Google With our WordPress SEO Plugin. ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
itseasy21 Posted September 13, 2018 Author Report Share Posted September 13, 2018 Permissions updated, please check Link to comment Share on other sites More sharing options...
Support Montgomerie Posted September 13, 2018 Support Report Share Posted September 13, 2018 Hello, Thank you for your cooperation. Upon checking further, I noticed that you are using a very small image. Here are the recommendations from Facebook: Quote Use images that are at least 1200 x 630 pixels for the best display on high-resolution devices. At the minimum, you should use images that are 600 x 315 pixels to display link page posts with larger images. Can you please try with a higher resolution image? Looking forward to helping you. Thank you. 🏁Rank #1 on Google With our WordPress SEO Plugin ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
itseasy21 Posted September 14, 2018 Author Report Share Posted September 14, 2018 Updated the image with recommended size and issue is solved. Thanks a lot for the help Link to comment Share on other sites More sharing options...
Support Montgomerie Posted September 14, 2018 Support Report Share Posted September 14, 2018 Hello, It was a pleasure helping you. We are glad you found our help useful. If you have any other questions in future, do let us know. We are here to help you. Could you please leave us a testimonial (if you haven't already done that) on about your overall experience with MyThemeShop? This will help us serve you, our members, better. We appreciate your time and patience.https://community.mythemeshop.com/forum/6-testimonials/ Thank you in anticipation. 🏁Rank #1 on Google With our WordPress SEO Plugin ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
Recommended Posts