lmbclaicram

OnePage Theme - Type Default

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Hi, i have a One Page Theme - Type Default.

I don't buy this theme in your store because Neetwork.com is your partner; and i`m study with they. 

So, i have one problem. I am install the theme in the version 1.1.5, and wordpress said me that is necessary update to version 1.1.15, but when i try to update that, the install fails. (Look the image)

Please your help.

Thanks

 

One Page.PNG

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Hello,

Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that.

We do not have any resellers and do not provide support to users who did not purchase directly from us.

Please purchase the theme in order to get the support and updates.

Looking forward to helping you. Thank you.

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I dont said reseller.

I talk with the school  (Neetwork.com is a school) and they said me TODAY that mytheshop.com and they have a agreement.

 So you are a partners.

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Hello,

Please ask the buyer to open a support ticket from his/her account.

The support and the updates are not provided to anyone else.

Thank you.

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