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Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that.

It seems like the payment didn't record on our system end, apologies for that.

I went ahead and generated a new invoice for you to stay subscribed to the same old plan:

You do not need to pay anything for a year, and it will renew for just $19/year instead of current pricing of $38/year unless canceled.

Looking forward to helping you. Thank you.

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