prmwebmanager

client upgrade theme, extended memberhsip

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Hi,

Do you offer any themes that won't require the use of our premium account login info to receive updates, or is
there is a way for our clients to get updates without our login info?

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Hello,

Thank you for contacting MyThemeShop today and sorry for any inconvenience that might have been caused due to that.

All of our themes require a membership if you wish to receive updates and will require a login when updating.

Looking forward to help you, thank you. 

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Can you suggest a way for us to keep the themes on our client sites updated without having to enter our password into each of our client's sites when an upgrade is needed?

Do you offer freely available security updates, without theme enhancements?

 

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Hi,

Normally, you only need to enter the login details once in the Updater plugin, then you should be able to install updates as long as your membership is active. On a side note, once you connect a site, your password is not even stored on the server, only an API key is saved there.

You can try a plugin like this one to hide or disable access to menu items for specific users, you can use it to hide the MyThemeShop menu item for your client.

We do not offer updates once the subscription has expired.

Hope that helps.

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Good to know, thanks. Is the API key you mentioned specific to the domain the login info was entered on, or is it the same across all domains?

Edited by prmwebmanager

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Hello,

It's same for all the websites as of now.

Hope that helps. If you have any further question(s), please let us know. Thank you.

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Hi,

The API key can only be used to download theme and plugin updates through our Updater plugin.

Hope that helps.

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