ranjithbalgam999

Cant Download Theme Which I Have Purchased?

4 posts in this topic

I have bought theme 4 hours ago.I got Payment details and Invoice also. But i have not received Download Link of Theme.

So Please tell me when can i download my theme?

My Invoice No :ZAQ1C

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Hello,

 

Thank you for contacting MyThemeShop today.

 

Please login into the member's area here: https://mythemeshop.com/

Click on "Login" in the top right corner.

 

Then once you are inside there you will see the download link. Click on "Theme files". See screenshot: http://ovo.li/uploads/gPi11Q

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I have the same issue. And I also can't see the "active premium resources" section, only the "active free resources section". I've purchased the theme on Wednesday via Paypal and it was charged from my bank account yesterday.

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Hello,

Thank you for contacting MyThemeShop today and sorry for any inconvenience that might have been caused due to that.

Your paid using eCheck and tha usually takes 3-7 working days to process. As soon as the payment gets cleared, the product will be added to your account automatically.

Here's a screenshot from PayPal:
http://take.ms/KdilQ

Hope that helps. If you have any further question(s), please let us know. Thank you.

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