teniworks Posted February 17, 2016 Report Share Posted February 17, 2016 I've been trying to purchase the Socially Viral theme which originally appeared for me as $47 to purchase. I also have a $5 credit in my account as well. However, when I originally went to check out the cart showed the final total as $42. Then I went back to another page on the site and then came back to the cart and it is now showing $47 as the total cost and not applying the credit. Can someone please explain what is going on? Thanks! Link to comment Share on other sites More sharing options...
Support ToddMTS Posted February 18, 2016 Support Report Share Posted February 18, 2016 Hello, Thank you for contacting MyThemeShop today and sorry for any inconvenience that might have been caused due to that. Please ensure that you are logged in when you are trying to purchase. The credits are tied to your account. Hope that helps, please don't hesitate to let me know if you need help with anything else. 🏁Rank #1 on Google With our WordPress SEO Plugin. ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
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