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[Splash] [Purchase Error]


yathymaple
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I would like to alert the admins and every other member of this forum that this website scammed me for 5 dollars. Each time I used my crebit card it was declined and $1.13 was charged to my visa up to 5 times...


My card was declined from direct visa purchase AND through paypal, there was more than enough funds to purchase the theme. This is preposterous and who can I speak to about this... I lost $5.65 and still have NO themes. 

Who can I contact, how can I fix this, will I be re-reimbursed from my lost payments?

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Edited by yathymaple
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  • Support

Hello,

 

That's really unfortunate and I'm sure there were no transactions that are being recorded on our end.

 

Could you please contact your credit card provider or bank to send over the transaction details to you and could you then reply back with those details using the contact form:

https://mythemeshop.com/contact-us/

 

We will try and recity the issue asap.

 

Usually those charges comes from the banks which charge for conversion of a currency. However, please send over further details using our contact form and we will help you asap. Looking forward to help you. Thank you.


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