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[WP Quiz Pro] WP Quiz - Can't show result on Facebook App


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Presale question

 

Hi, I created quizzes using the free WP -Quiz. I really loved it. I tried to share it using desktop browser it was good. There was no problem also using mobile browser. But when you use facebook app to content lock the result, the error occurs. The users requires to share the quiz in order to view the result. What happens is, the link (with result photo) was shared in their timeline, but the result of the quiz did not show after posting (trivia or personality quiz).   

What I did

1. I already added my Facebook APP ID in WP Quiz Plguin

 

2. I also followed the tutorial using Health Check Plugin, nothing happened

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  • Support

Hello,

Thank you for contacting MyThemeShop and sorry for the issue you are facing.

Can you please add the API again and check if that fixes the issue for you?

Thank you.


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  • 1 month later...
  • Support

Hello,

@alenalyushin

Can you please let us know if you are using the Free version of the plugin or the Premium one?

And the version of the plugin you are using?

Looking forward to helping you.

Thank you.


🏁Rank #1 on Google With our WordPress SEO Plugin.

Score a 💯on PageSpeed and Dominate Search Rankings.

✏ Editing theme files? Please create a child theme to make your changes update-proof.

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Hello, Jitendraa

On 1/21/2021 at 9:32 AM, Jitendraa said:

Can you please let us know if you are using the Free version of the plugin or the Premium one?

Premium, of course. Is Facebook quiz only available in Premium?

On 1/21/2021 at 9:32 AM, Jitendraa said:

And the version of the plugin you are using?

I am a SEO specialist and I help with my client's website. He has plugin version 2.1.6.

Edited by alenalyushin
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Hello,

Yes, you can post your client's email here. But to be able to receive support from us you will need to login to MyThemeShop forums with your client's account.

Ask your client the login access to MyThemeShop.

Thanks,


🏁Rank #1 on Google With our WordPress SEO Plugin.

Score a 💯on PageSpeed and Dominate Search Rankings.

✏ Editing theme files? Please create a child theme to make your changes update-proof.

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