[OFFER ALERT!] This Halloween, Get Any Premium Theme for Just $19 [GET IT NOW]
Jump to content

[Blogging] It's a bug in theme but I don't see any option to create ticket


Recommended Posts

  • Support

Hello,

Thank you for contacting MyThemeShop today.

What email did you use to purchase the Writer theme?

Looking forward to helping you. Thank you.


🏁Rank #1 on Google With our WordPress SEO Plugin.

⚑Score a πŸ’―on PageSpeed and Dominate Search Rankings.

✏ Editing theme files? Please create a child theme to make your changes update-proof.

Link to post
Share on other sites
  • Support

Hello,

Writer theme is not a free theme.

Can you please let us know which theme you are using?

Looking forward to helping you.

Thank you.


🏁Rank #1 on Google With our WordPress SEO Plugin.

⚑Score a πŸ’―on PageSpeed and Dominate Search Rankings.

✏ Editing theme files? Please create a child theme to make your changes update-proof.

Link to post
Share on other sites
  • Support

Hello,

Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that.

We would love to sort that for you. But, for that, please follow the steps mentioned in this tutorial:
https://community.mythemeshop.com/tutorials/article/53-confirming-a-theme-conflict/

If the problem is not a bug with our product and you are still looking for help, please opt forΒ our support plan, whichΒ costs just $9/yearΒ and gives you access to our premium support:
Premium Support For Just $9/year

Once purchased, please open a new support ticket by following this tutorial:
https://community.mythemeshop.com/topic/19872-read-first-support-policy-for-free-themes/

We handle all our theme/plugin related help through our support ticket system.

One of our moderators will definitely help you. You do not need to register separately for the forums, you can just log in to your member account on MyThemeShop, and you will be logged in automatically in the support forums. Or, you can log in with your MyThemeShop username and password on the support forum too.

Looking forward to helping you.


🏁Rank #1 on Google With our WordPress SEO Plugin.

⚑Score a πŸ’―on PageSpeed and Dominate Search Rankings.

✏ Editing theme files? Please create a child theme to make your changes update-proof.

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...