[OFFER ALERT!] This Halloween, Get Any Premium Theme for Just $19 [GET IT NOW]
Jump to content

[WP Real Estate] Please check the plugin auto-renewal


Recommended Posts

Dear: MyThemeShop

I did not renew the WP Real Estate Pro plugin - Real Estate Plugin for WordPress.
However, the Paypal payment system has just informed me that I have renewed and deducted money from the Visa account on the system for the above Plugin.
Currently, I have no need to renew the plugin. We hope you check the invoice number: ----- invoice code. Line item
MyThemeShop - Order
WP Real Estate Pro - Real Estate Plugin for WordPress x 1 = 83.00 USD.
We suggest you check again (or 3rd party - if any). Carry out the procedure to refund the above amount to Me.
When I have a need, I will continue to renew it later, I hope not to repeat this case.
Best regards

 

Link to post
Share on other sites
  • Support

Hello,

Thank you for contacting MyThemeShop, and we are really sorry for any inconvenience this may have caused.

All our products are available with one year of premium support and updates and are mentioned on the landing pages as well:
https://i.mythemeshop.com/CmErDQ

It looks like the recurring subscription was left on auto-renew. Our automated system even emailed you about the upcoming charge before making that happen actually.

We are sorry that our product didn't fulfill your requirements. We have issued you a refund, and you should see it back in your payment account soon. 

We are continuously improving our products so we would request you to check back in future to see if we might have something relevant to your needs.

Hope that helps, please don't hesitate to let us know if you need help with anything else.

Thanks,


🏁Rank #1 on Google With our WordPress SEO Plugin.

Score a 💯on PageSpeed and Dominate Search Rankings.

✏ Editing theme files? Please create a child theme to make your changes update-proof.

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...