[Blogging] Unable to change header colour to black

[mungusaidia2018 0]

Hi ,  So I am using  the ribbon lite theme , and I am completely unable to change the header colour to black.

The default is grey but would like to update it to pitch black..  I am currently doing it under - Appearance- Header - Change Header Colour.. I can see the updates happening in the preview , but when I view the live version it turns out no changes have been made . Please help.. 

[Jitendraa 3,146]

Hello,

Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that.

We would love to sort that for you. But, for that, please follow the steps mentioned in this tutorial:
https://community.mythemeshop.com/tutorials/article/53-confirming-a-theme-conflict/

If the problem is not a bug with our product and you are still looking for help, please opt for our support plan, which costs just $9/year and gives you access to our premium support:
Premium Support For Just $9/year

Once purchased, please open a new support ticket by following this tutorial:
https://community.mythemeshop.com/topic/19872-read-first-support-policy-for-free-themes/

We handle all our theme/plugin related help through our support ticket system.

One of our moderators will definitely help you. You do not need to register separately for the forums, you can just log in to your member account on MyThemeShop, and you will be logged in automatically in the support forums. Or, you can log in with your MyThemeShop username and password on the support forum too.

Looking forward to helping you.