I purchased a MyThemeShop theme for my WordPress site two months ago and have worked on it almost daily since then. Over the past month, I've probably contacted support five to ten times per weeks (sad, I know). Every time, I've heard back within a few hours and the problem was resolved within a few exchanges. I'm very pleased with the level of customer support. I would highly recommend MyThemeShop to anyone building a WordPress website.
Another happy customer
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I purchased a MyThemeShop theme for my WordPress site two months ago and have worked on it almost daily since then. Over the past month, I've probably contacted support five to ten times per weeks (sad, I know). Every time, I've heard back within a few hours and the problem was resolved within a few exchanges. I'm very pleased with the level of customer support. I would highly recommend MyThemeShop to anyone building a WordPress website.