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Roy A

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Community Answers

  1. Hello, Thank you for reaching us out today. Unfortunately, plugin does not have feature to import data from the CSV at the moment. Yes, the plugin is limited to 6 plugins to import. Our development team is enhancing the functionality by adding more famous review plugins. But this is in the future milestones. You can use any third party plugin like WP all import. Please note that we do not provide 100% working guarantee of any third party plugin. Or you can drop us a custom work query by contacting us here. Thank you
  2. Hello, Thank you for your cooperation and patience with us. Unfortunately, there is no option to import the JSON file periodically. Regarding documentation, we are currently working on an updated one. For the fields, you can take reference from the exported file from the wp real estate pro. You can still watch the below video to setup the plugin in detail Thank you
  3. Hello, Thank you for your cooperation and patience with us. You can import the listings in JSON format. The plugin supports the json. We have attached a sample listing json file so you can have a better idea of listing structure in json. Hope this info helps. Thank you sample.json.zip
  4. Hello, Thank you for contacting MyThemeShop. Sorry for the delay in getting back to you. And we are sorry we did not get your question. Can you explain in more details with the help of screenshot so we can assist you in a better way? Looking forward to helping you. Thank you
  5. Hello, Thank you for reaching us out today. We are sorry, we did not get your issue. Can you please explain in more details? It will be really helpful if you can share URL / screenshot of the issue. Looking forward to helping you. Thank you
  6. Hello, Thank you for your cooperation and patience with us. Lately, youtube has updated their API, that is why this functionality is not working at the moment. We have already logged this issue into our system and our development team is currently working on it. This issue will be fixed in an upcoming update release. Thank you
  7. Hello, Thank you for contacting MyThemeShop. I am sorry I am not clear about your requirements. Do you mean that you want to show the add the summary for each feature as well? Can you please explain in more detail? You can add features to review but there is currently no option available to add the summary for that review. Looking forward to helping you.
  8. Hello, Thank you for contacting MyThemeShop. - For adding custom fields, unfortunately there is no option available to add the custom fields in the wp review pro at the moment. You will have to make the a lot of code changes for that and we do not provide such customizations on this level of support. Though there is an option to add features in the review where user can review each feature. - Yes you can enable the reviews and comments functionality for the pages, posts and custom post types as well. Hope this info helps. Thank you
  9. Hello, Thank you for your cooperation and patience with us. Can you please share wp-admin and FTP details in sensitive data so we can check the issue in real time? Looking forward to helping you. Thank you
  10. Hello, Thank you for cooperation and patience with us. Can you please let us know for which post types you want the schema data because schema theme creates the schema data differently for each post type? Looking forward to helping you. Thank you
  11. Hello, Thank you for contacting MyThemeShop today. This is not possible with the available features of WP Real Estate Pro. For this customization will be required. You can contact us here for the plugin customization. Thank you.
  12. Hello, Thank you for contacting MyThemeShop. You are using a free version of support that is why you don't have access to sensitive data. We cannot suggest you better without checking your website. If you are still looking for help, please opt for our support plan, which costs just $9/year and gives you access to our premium support: Premium Support For Just $9/year Once purchased, please open a new support ticket by following this tutorial: https://community.mythemeshop.com/topic/19872-read-first-support-policy-for-free-themes/ We handle all our theme/plugin related help through our support ticket system. One of our moderators will definitely help you. You do not need to register separately for posting tickets, you can just log in to your member account on MyThemeShop, and you will be logged in automatically in the ticket system. Or, you can log in with your MyThemeShop username and password on the ticket system too. Looking forward to helping you. Thank you.
  13. Hello, Thank you for contacting MyThemeShop today. We need to see the breadcrumbs strucutre on your website. Please share your login details in the "Sensitive Data" section by clicking the Add button on the top and bottom right-hand side on this ticket and follow the instructions shown in the screenshot below: Looking forward to helping you. Thank you.
  14. Hello, Thank you for your cooperation and patience. The correct/wrong hint can be hidden by adding the below CSS in the custom CSS section of your customizer. .wq-trivia-question-explanation.wq_triviaQuestionExplanation { display: none !important; } You have to set "Auto-scroll to next question" option to "off" in the quiz settings https://take.ms/eWfim Hope this information helps. Thank you
  15. Hello, We apologize for the delayed response. The topic has already been checked by our development team. Thank you for your valuable suggestions. It means a lot to us. Our development team has taken the notes from these suggestions. We will see what we can do with that. Have a nice day. Thank you.
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