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Jitendraa

Support
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Everything posted by Jitendraa

  1. Hello, We are glad that you are satisfied and that you continue being part of our community. Thank you for taking the time for this testimonial, we really appreciate it.
  2. Hello, Thank you for contacting MyThemeShop and your interest in WordX. By default, you can add separate categories to the header Posts and the posts shows below the header posts: https://demo.mythemeshop.com/wordx/options-panel/home-settings/ However, if you want to show Latest posts on the Home Page, then you can use this plugin to hide duplicate posts: https://wordpress.org/plugins/avoid-duplicate-posts/ Hope that helps. Thank you.
  3. Hello, Thank you for your valuable feedback. It means a lot to us. We try our level best to keep up with the support requests and we are really happy to hear that our team was able to help you with your support requests. Thank you for using MyThemeShop.
  4. Hello, Thank you for your valuable feedback. It means a lot to us. We try our level best to keep up with the support requests and we are really happy to hear that our team was able to help you with your support requests. Thank you for using MyThemeShop.
  5. Hello, Thank you for your valuable feedback. It means a lot to us. We try our level best to keep up with the support requests and we are really happy to hear that our team was able to help you with your support requests. Thank you for using MyThemeShop.
  6. Hello, We are not sure how the cashback feature in your previous theme works. If it is something related to a plugin or some custom code, then it will work fine in this theme also. If it is something related to your previous theme, then it won't work with this theme. Let us know if you need any other help. Thank you.
  7. Hello, Once you activate the theme, the theme will use its own functionality, not the one you are using previously. Also, this theme is not designed as per cashback sites for now. You can edit the core files to cover your requirement. At the time of editing the core files, make sure to use a Child Theme so that all your changes will remain safe even after you update the theme in future. Hope that helps. Thank you.
  8. Hello, Thank you for your valuable feedback. It means a lot to us. We try our level best to keep up with the support requests and we are really happy to hear that our team was able to help you with your support requests. Thank you for using MyThemeShop.
  9. Hi, Thank you for the feedback. We try our level best to keep up with the support requests . If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you for using MyThemeShop.
  10. Hello, Thank you for contacting MyThemeShop and sorry for the issue you are facing with your renewal. You can purchase the plugin again and use coupon code “19Always” to get the item for just $19/year. If still facing issues, please get in touch with our sales team here so that we can help you better. Thank you.
  11. Hello, Thank you for using Builders. If you want to get support and updates for the theme after one year, you can update your subscription after one year. Otherwise, you can cancel that before your renewal by contacting our sales team here. Hope that helps. Thank you.
  12. Hi, Thank you for the feedback. We try our level best to keep up with the support requests . If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you for using MyThemeShop.
  13. Hi, Thank you for the feedback. We try our level best to keep up with the support requests . If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you for using MyThemeShop.
  14. Hello, Thank you for contacting MyThemeShop. Normally when you buy a theme, it has a subscription for 1year within which you will get free supports and update. However, if you want updates to your theme and support after one year, you need to upgrade your membership with $19 after 1 year. http://mythemeshop.com/pricing Hope that helps. Thank you.
  15. Hello, Feel free to ask if you need any other assistance in future. Thank you for using MyThemeShop.
  16. Hello, Thank you for your valuable feedback. It means a lot to us. We try our level best to keep up with the support requests and we are really happy to hear that our team was able to help you with your support requests. Thank you for using MyThemeShop.
  17. Hello, Thank you for contacting MyThemeShop. You need to insert an image of double the original dimension to have a better result. After that, you can adjust the regular size using CSS if required. Hope that helps. Thank you.
  18. Hello, Thank you for contacting MyThemeShop. Please contact our sales team here so that we can help you better in this matter. Looking forward to your reply. Thank you.
  19. Hello, Thank you for your valuable feedback. It means a lot to us. We try our level best to keep up with the support requests and we are really happy to hear that our team was able to help you with your support requests. Thank you for using MyThemeShop.
  20. Hello, Thank you for your valuable feedback. It means a lot to us. We try our level best to keep up with the support requests and we are really happy to hear that our team was able to help you with your support requests. Thank you for using MyThemeShop.
  21. Hello, Thank you for contacting MyThemeShop. You can go to this page and filter the themes to 2 column themes here: http://prntscr.com/f9ymcq And from there you can choose suitable themes as per your requirement. Hope that helps. Thank you.
  22. Hello, Thank you for contacting MyThemeShop. We have not tested the plugins with our themes. However, you can use the plugins without any issues. If you face any issues, we'll help you to overcome the issues. Let us know if you need any further assistance. Thank you.
  23. Hello, Thank you for contacting MyThemeShop. Unfortunately, currently, there is no such feature available with the plugin to cover your requirement which you want. However, you can edit the plugin files to cover your requirement. Let us know if you need any other help. Thank you.
  24. Hello Shahed, Thank you for contacting MyThemeShop. You can use your Debit or Credit cards for making the Payment. You need to use Stripe for the purpose. http://prntscr.com/f9mie3 Hope that helps. Feel free to ask if you need any other assistance. Thank you.
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