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ToddMTS

Support
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Posts posted by ToddMTS

  1. Hello,

     

    The coupon is valid only one purchase. You will not be able to purchase another theme with the discount code.

     

    1. You won't be able to purchase another product with the theme. Please email us at https://mythemeshop.com/contact-us/and we can give you a discount code. However, we won't be able to offer anything else for $9.

     

    2.

    a. Splash doesn't have full schema integration like the Schema theme however review rich snippets work on both.

    b. Best theme is not WooCommerce ready. Both Schema and Splash are WooCommerce ready.

     

    Hope that helps, please don't hesitate to let us know if you need help with anything else.

    • Upvote 1
  2. Hello Mir,

     

    I am really glad that you found the theme great and our support helpful.

     

    We always try to keep our response rates low but depending on the day and time of day you open your thread, you thread can be answered either within an hour or within 4-5 hours. It depends on the number of staff members we have online at a particular time and the number of open threads. If the issue requires our senior dev. teams input, the response time can be higher.

     

    We are doing everything we can to improve response times and as it stands, our current response time is lower than most of competition but we are still working hard on improving it.

     

    If there is anything you need help with, please do not hesitate to let us know.

  3. Hello,

     

    Thank you for contacting us.

     

     

    Yes, it is just as good as the Cool theme. Please note that we take special care in coding/developing all our themes according to latest SEO standards and clean code.

     

    You can rest assured that the Interactive theme is SEO friendly with clear, fast code to help you rank higher.

     

    If there is anything you need help with, please do not hesitate to let me know.

    • Upvote 1
  4. Hi David,

     

    It is so good to hear that.

     

    We always try to be as helpful as possible whether a premium or a free user is looking for help.

     

    If there is anything you need help with, please do not hesitate to let me know.

  5. Hello,

     

    Thank you for contacting MyThemeShop today and I will be happy to assist you in this matter.

     

    1. Size for the big image is 785x450, for middle one it is 300x450 and for the right side ones it is 515x225px. Images are cropped from center but that can be changed very easily with a simple edit in functions.php file.

     

    2. Here's a list of all the icons you can use in the theme:

    http://demo.mythemeshop.com/interactive/icons/

     

    3. Yes, the mega menu will stay the same. You may have to sign the menu to the proper location though. But, the menu items, settings will remain the same.

     

    4. We do not have it setup in the demo but it works pretty much like it would on any other website.

     

    5. Sure, a bit of CSS code that our support team will provide will take care of it.

     

    Hope that helps, please don't hesitate to let us know if you need help with anything else.

  6. Hello,

     

    Thank you for contacting MyThemeShop today.

     

    Our plugin's pro version does allow your users to leave a rating along with their comments. If you are using WooCommerce, you can use the Tab Manager plugin to show reviews in one tab and a submit review section in another tab.

     

    Otherwise, you may have to use any other plugin for tabs because that option is not built into the plugin (I am not sure any review plugin does).

     

    If you need help with anything, do not hesitate to let us know.

  7. Hello,

     

    I do appreciate your feedback and input.

     

    We are working on many different products and they should come out soon. We are working on something along the lines your described but keeping our themes simple is our number one priority. If a user has to spend numerous hours configuring the theme to look like the demo, that's a big fail in our books.

     

    We are working on something that's useful as well as intuitive to use.

     

    Thanks a lot.

  8. Hello,

     

    Thank you for contacting MyThemeShop today. I am extremely sorry for the late reply due to weekend.

     

    1. You can link the partner section icons to anywhere you want. Here's a screenshot that will give you an idea about how it works:

    http://take.ms/TNeOO

     

    2. You can link the icons in that section to any page/category on your blog like this:

    http://take.ms/eELeO

     

    Hope that helps, please don't hesitate to let us know if you need help with anything else.

    • Upvote 1
  9. Hello,

     

    I am really glad that you gave MyThemeShop a chance to help you. I pleases me to know that we were quick to resolve your queries and we will try to be fast in future as well.

     

    If you have any sort of queries about our themes, do not hesitate to let us know.

     

    Thank you.

  10. Hello Johnny,

     

    Thank you for contacting MyThemeShop today. I am extremely sorry for the late reply due to the weekend.

     

    Could you please post a link of the reference site? Do you mean this? https://www.freeletics.com/en

     

    They are either using a similar theme as JustFit or they have customized the theme quite a bit.

     

    You can use PayPal payment buttons to easily sell a product you list on your homepage.

     

    The JustFit theme doesn't have an option for the blog section on homepage but our support staff will be able to help you include 2-4 latest posts from your blog on the homepage.

     

    Hope that helps, please don't hesitate to let us know if you need help with anything else.

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