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ToddMTS

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Everything posted by ToddMTS

  1. ToddMTS
    Yes, believe it is an issue with redirections in the latest version of Rank Math. For now, please disable the redirection that is causing this issue. In the meantime, we are working on a fix and will release it in a couple of days. Also, could you please open a new ticket if you need help with anything? That makes it simpler for us to reply to you. Thank you.
  2. ToddMTS
    Hello, Could you please share the URLs of the pages you don't want to be indexed but are indexed? Also, please choose NoIndex and not NoArchive if you do not want a particular post to appear in the Sitemap. Looking forward to helping you. Thank you.
  3. ToddMTS
    Hi, Thanks a lot. We will take a closer look and see what the best way to fix this compatibility issue would be. Would really appreciate your patience in this matter.
  4. ToddMTS
    Hi Alex, That's weird. Yes, I saw the 404 on your website as well. We will have to check that theme closely. Could you please let us know which theme that is and if it is a free/paid theme?
  5. ToddMTS
    Hi Alex, It is working fine on my test install. You haven't by any chance disabled the author archives? Please let us know.
  6. ToddMTS
    Hello Alex, We are so sorry about that. Could you please let us know how to replicate this issue so we can check from our end? We look forward to hearing back from you.
  7. ToddMTS
    Hello Alan, Yes, I have mentioned the redirect in the screenshot. Here it is again: Yes, it was a regex redirect.
  8. ToddMTS
    Hi Harjit, As per our KB on scoring a 100, you need to work on these on the post where you are getting 89/100 (I just checked and there is only one post on your website meeting that criteria: 1. Increase the word count to 2400+ 2. Improve the Keyword density of your focus keyword in the post. About the score decreasing automatically, it must have been some bug with your installation as you mentioned the alt text was not getting detected. Moreover, please don't worry about the scores. They are more of a guideline than a rule. If you did all optimizations, there is nothing to worry about. Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
  9. ToddMTS
    Hello Alan, I wanted to follow up and let you know that we found the issue. It was coming from this redirection you had added. We have disabled it and now the pages are loading fine: Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
  10. ToddMTS
    Hello, You seem to be using a shortcode for creating the descriptions. Could you please use text descriptions instead? If you would like us to take a closer look, please update the sensitive data section with your WP logins.
  11. ToddMTS
    Hi Alberto, I see what you mean. We will see what we can do about that. For the future redirections, please add additional URLs as I showed you in the screenshot.
  12. ToddMTS
    That's great to hear. If you need help with anything else, please do not hesitate to let us know.
  13. ToddMTS
    Hi Alan, I think this is related to some incompatibility with the latest Rank Math version and tagDiv theme. That's the only logical explanation. Could you briefly switch to a different theme and see if it works? We would love to test it from our end but we don't have access to that theme. Please do let us know.
  14. ToddMTS
    Hello Anthony, Thank you for getting in touch. We had to add this option to Rank Math to make the snippets visible on this front-end. This was done to comply with Google guidelines on making the snippets visible as hiding it would gvet your site removed from the rich snippets program. If you want, you can use this code in your theme's style.css file to hide it: (or theme options if you are using one of our themes) #rank-math-review { display:none !important; } Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
  15. ToddMTS
    Hi, I am extremely sorry about this issue you are facing. Could you please explain what text is being duplicated? We tried to see your website but seems you already disabled Rank Math. Do you mean the text is added as a meta description in the `<head>` or do you mean something else? A screenshot would be tremendously helpful in diagnosing this issue.
  16. ToddMTS
    Glad to hear that it is working now. For now, please keep the code added. We will see what we can do about fixing this in Rank Math if the underlying issue is in Rank Math's compatibility with ClassicPress/Latest Classic Editor version of WordPress. If you need help with anything else, please do not hesitate to ask.
  17. ToddMTS
    Hello Harjit, I am so sorry about that. The alt text is still being considered as it is an important test. I just tested it in the latest version of Rank Math and it is working fine: I just tested it on your blog and it is working fine there as well: Could you please clear your browser cache and then try?
  18. ToddMTS
    Hello Albert, Thanks for getting in touch. We already have that option. Here's a screenshot for reference: Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
  19. ToddMTS
    Hi Joshua, If the meta title in your page's source code is what you entered in Rank Math, it is about time that Google will re-index and update the title in SERPs. Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
  20. ToddMTS
    We are really glad to hear that it is working now. If you need our assistance with anything else, please do not hesitate to let us know.
  21. ToddMTS
    Hi, Please check this GIF on how to add the FTP details: We look forward to helping you.
  22. ToddMTS
    Hello, Briefly checking, it seems like there is a compatibility issue with one of your other plugins or the theme. I just test the latest version of Rank Math on a fresh install and everything works fine. Do we have your permission to disable the plugins and the theme temporarily to locate the issue? Please do share your FTP details as well so we can put your site backup if anything goes wrong.
  23. ToddMTS
    Hello Harjit, 1. Sorry about the h1 issue. We have released an update for Schema theme with a fix. I have updated the theme for you. 2. You should add a logo and social image here: http://i.mythemeshop.com/NJJNIl That will fix the Opengraph meta missing error. Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
  24. ToddMTS
    Hello, We are extremely sorry about that. Could you please share your WP logins in the sensitive data section as well so we can get to the bottom of this? We look forward to helping you.
  25. ToddMTS
    Please do let us know if you need our help with anything else.
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