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MistaPrime

Support
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Everything posted by MistaPrime

  1. Hello, Thank you for contacting MyThemeShop today. Unfortunately that function is not available on the free version and it is also not available in the pro version. Looking forward to helping you. Thank you.
  2. Hello, Thank you for contacting MyThemeShop today. 1 - There are no themes that can do that. The reason why is because some screens are very large while others are smaller. If we make the theme expand at 100% on all screens then it would mean that on some screens a post will have a very long line of text. That is why the themes are at a maximum width of 1200 to 1400px. Having said that, depending on your layout and your content our support technicians can try to do that for you once you purchase the theme. If they are not able to you can request a refund. 2 - Yes, that can be a
  3. Hello, Thank you for the information provided. Looking forward to help you.
  4. Hello, We are currently suggestion Schema as that is the best responsive theme for that layout: https://mythemeshop.com/themes/schema We will also be adding new features to the Schema theme in a near future which makes it the best responsive theme. Thanks,
  5. Hello, Thank you for leaving us a testimonial, we really appreciate that. We look forward in helping you again. Merci
  6. Hello, Thank you for leaving us those kind words, we really appreciate that.
  7. Hello, Unfortunately we cannot assist you without proof of purchase. Looking forward to help you.
  8. Hello Dominique, Thank you for taking the time to write us a testimonial, we really appreciate that. We look forward in helping you again. Thanks,
  9. Hello, Thank you for contacting MyThemeShop today. For this issue please contact our Accounts team here: http://mythemeshop.com/contact-us Looking forward to helping you. Thank you.
  10. Hello, Thank you for contacting MyThemeShop today. Unfortunately the Pro version will have the same issue. We apologize for the inconvenience. Looking forward to helping you. Thank you.
  11. Hello, Thank you for choosing MyThemeShop. We are happy to know you are satisfied with our services.
  12. Hello, Thank you for contacting MyThemeShop today. For recent promotions and Account adjustments please contact our Accounts team here: http://mythemeshop.com/contact-us Looking forward to helping you. Thank you.
  13. Hello, Thank you for recommending us, we really appreciate that. We are very happy to know that you are satisfied with our services. Looking forward to help you.
  14. Hello, Thank you for contacting MyThemeShop today. For this request please contact our Accounts team here: http://mythemeshop.com/contact-us Looking forward to helping you. Thank you.
  15. Hello Tyogar, Thank you for taking the time to write us a testimonial, our team really appreciates that. We look forward in helping you again.
  16. Hello, Thank you for contacting MyThemeShop today. Can you tell us which email you used to purchase the Real Estate Pro plugin from us? Looking forward to helping you. Thank you.
  17. Hello, Thank you for your testimonial, our team really appreciates that. Looking forward to help you.
  18. Hello, Thank you for taking the time to leave us a testimonial, our team really appreciates that. We are happy to know you are satisfied with our services. MyThemeShop Team.
  19. Hello, Thank you for leaving us a testimonial, we appreciate that. Looking forward to help you.
  20. Hello, Thank you for contacting MyThemeShop today. When you download the Schema theme it comes with our free WP Review plugin. There are two versions of the WP Review plugin, one is free and the other is premium. The Schema theme has the free version of the WP Review plugin. https://mythemeshop.com/plugins/wordpress-review/ Looking forward to helping you. Thank you.
  21. Hello, Thank you for contacting MyThemeShop today. Unfortunately the theme does not have that functionality. As much as we would love to help you achieve that it would require a custom solution. You can submit a customization request here, and our developers can let you know how much it would cost to implement that. Looking forward to helping you. Thank you.
  22. Hello, Thank you for leaving us a testimonial. We are happy to know that you are satisfied with our services. We look forward in helping you again.
  23. Hello, Thank you for taking the time to leave us those kind words, we really appreciate that. We look forward in helping you again.
  24. Hello, Thank you, we appreciate that. We look forward in helping you again.
  25. Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that.We would love to sort that for you. But, for that, please follow the steps mentioned in this tutorial:https://community.mythemeshop.com/tutorials/article/53-confirming-a-theme-conflict/If the problem is not a bug with our product and you are still looking for help, please opt for our support plan, which costs just $9/year and gives you access to our premium support:Premium Support For Just $9/yearOnce purchased, please open a new support ticket by following this tutorial:htt
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