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Mili

Support
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Everything posted by Mili

  1. Hello, Thank you for contacting MyThemeShop today. We have replied to your post here: https://community.mythemeshop.com/topic/63611-newsletter-section-modification/
  2. Hello, Thank you for contacting MyThemeShop today. 1. Yes, you can modify the texts of the Mailchimp box. Open a new forum topic here once you purchase the theme: https://community.mythemeshop.com/forum/12-plugin-support/ And we will assist you. 2. No, if our staff gives you instructions it would be easy to follow. 3. Yes, if you are using the free version of the WP Subscribe box you can see the suggestion here: https://community.mythemeshop.com/topic/34420-sociallyviral-subscribe-box-change-color/?hl=%2Bsociallyviral+%2Bsubscribe+%2Bbox Otherwise, use the PRO version of the WP Subscribe plugin and you can change colors from the dashboard.
  3. Hello, Thank you for contacting MyThemeShop today. You can download the plugin called Updater from your member's area. Then use the plugin to update. Ensure that you backup your theme folder before updating.
  4. Hello, Thank you for contacting MyThemeShop today. Sure, our sales team will contact you shortly. Thank you for your patience.
  5. Hello, Thank you for contacting MyThemeShop today. Please contact our sales team here: http://mythemeshop.com/contact-us They will be able to assist you on that.
  6. Hi Asef, The theme's language is indeed wrapped in the proper text calls. You can see that by translating the theme into one language. But for WPML we don't know what WPML will need to work. Please reach out them and they will be able to tell you more.
  7. 1 - What is your site's URL ? 2. The link you provided leads to a false page. Please take a screenshot and show us what you are trying to do. http://ovo.li
  8. Hello, Thank you for contacting MyThemeShop today. The posts on NewsPaper themes have a regular sidebar, see here: http://demo.mythemeshop.com/newspaper/2015/04/11/these-incredible-portraits-werent-captured-with-a-camera-but-with-a-pencil/ Also in regular pages we have a sidebar, see here: http://demo.mythemeshop.com/newspaper/contact-page/ Therefore, I don't understand your question, as you can see on the demo the sidebar works and is like a regular sidebar. What kind of sidebar are you looking for?
  9. Mili

    Best Support

    Thank you for your sweet words and for placing your trust in MyThemeShop.
  10. Thank you for your sweet words and for placing your trust in MyThemeShop.
  11. Hello, Thank you for contacting MyThemeShop today. That's the Popular Posts widget, ensure that you are using the latest version of the theme and it should allow you to display posts like that.
  12. Hello, Thank you for contacting MyThemeShop today. The theme Video is not designed for WPML. However it is possible that the support team at WPML is able to make the theme function with WPML. It is a paid plugin, you can ask their support. Since it is a third party plugin we won't be able to troubleshoot for WPML issues.
  13. Hello, Thank you for contacting MyThemeShop today. 1. We didn't receive your attachment. I assume you wish to have images inserted side by side int a page or post. Simply click on the "Add Media" button in your page/post editor and insert a WP gallery. 2. I don't see your attachment.
  14. Hello, Unfortunately our mega menu plugin is not capable of such a unique layout.
  15. Thank you for your kind words and for using MyThemeShop.
  16. Hello, Thank you for contacting MyThemeShop today. I'm sorry, I don't understand the objective. What are you trying to do? Can you take a screenshot and show us?
  17. Hello, Go to Theme Options > Import/Export and import the settings. If that fails; Please open support ticket here and leave your WP admin access in sensitive data.
  18. Thank you for your sweet words. We really appreciate your support.
  19. Hello, Thank you for contacting MyThemeShop today. Please contact our sales team through email here: http://mythemeshop.com/contact-us
  20. Hello, Thank you for contacting MyThemeShop today. I'm not fully sure what you are referring to. However the management of categories and blogs is the same for all WP themes. Therefore test what you are trying to do on one of our free themes to see if it works and if it works for you, then you can assume that the Video theme will also support that once you purchase it.
  21. That's a nice way to put it. Thank you for choosing MyThemeShop.
  22. Hello, I'm glad you are satisfied We are happy to have you among us
  23. Hello, Thank you for contacting MyThemeShop today. Please do not use the customizer to edit the theme. Instead go to Appearance > Theme Options. The theme doesn't support a tagline, try including your tagline as part of your logo image. For your issue regarding the sidebars, please open a forum topic here: https://community.mythemeshop.com/forum/7-theme-support/
  24. Thank you for being part of our community for so long. We are happy to have you among us.
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