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Mili

Support
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Everything posted by Mili

  1. Hello, Thank you for being part of our community. We look forward in helping you again.
  2. Hello, Thank you for contacting MyThemeShop today. 1. By default the plugin does not allow custom fields, I apologize for the inconvenience. 2. By default the plugin does not offer that option. You would need a custom solution. Perhaps you can insert your analytics code into the file : wp-subscribe-widget.php However we won't be able to install that for you as it is outside of our scope of support. 3. Yes, the subscribers will be entered into your MailChimp lists. You can view our video here. Looking forward to help you. Thank you
  3. Hello, Thank you for contacting MyThemeShop today. I think Google Drive videos are basically YouTube videos. So if you have the video as a public video, it should work as a YouTube video. If not, simply upload that same video into YouTube please. Looking forward to help you. Thank you
  4. Hello, Thank you for contacting MyThemeShop today. We are glad to hear you say that. Thank you for being part of our community. We look forward in helping you again.
  5. Hello, Thank you for contacting MyThemeShop today. That really depends on the design that you want. All of our themes are well coded and SEO optimized so whichever theme you choose it will be the right choice. It will all depend on what kind of styles and layouts you like. Authority theme is a good choice as well.
  6. Hello, Your old theme uses a different system to insert coupon codes. It's not as easy as switching themes and the content is there because it's a different system. What you will need to do is take a look at your most visited coupons, then manually transfer them one by one.
  7. Hello, After consulting with our developers, unfortunately there is no easy way to transfer coupons from one theme to another. I apologize for the inconvenience.
  8. Hello, Thank you for contacting MyThemeShop today. 1. Yes, you can upload all the demo content if you go to WP > Appearance > Theme Options > Import/Export 2. No, it does not require any paid plugin. 3. No, the theme does not support cash back system as you are only sending your visitors to the affiliate link where the coupon can be used. You are not selling the product yourself, so you can't have cash back. 4. Yes, you will be able to use it on multiple domains. 5. We currently don't have a video tutorial for the Coupon theme but we do hope to have that in a near future. 6. We don't have any live websites made with this theme yet as it just got released, there are some users who are using it but they haven't shared their links with us. You can view all the layouts available if you view the demo of the theme. 7. Please contact our sales team here: http://mythemeshop.com/contact-us They will be able to describe that to you as it is a fairly new promotion. 8. The support is given through forums, which is pretty much the same thing as email except that you have the advantage of having multiple moderators checking your request through the day and even having users being able to check your request and help you. In the forum you can leave information in the sensitive data field so if there is info that you want to hide from other users you can leave it in that box for privacy. It's much better than skype, phone or email as it allows us to track issues accurately. 9. Credit Cards, PayPal, for more payment options please contact us here: http://mythemeshop.com/contact-us 10. Generally speaking once you have access to support forums you can ask any questions that you need regarding any product. Hope that helps. If you have any further question(s), please let us know. Thank you
  9. Hello, You would be able to do that if you manually insert each coupon code. However if you are looking for an automatic solution, considering that each theme has a unique way of adding coupons I highly doubt that that is possible. I will consult with our lead developers to see if that's possible, they would need to know which theme you are currently using, so let us know.
  10. Hello, Thank you for contacting MyThemeShop today. Unfortunately the plugin does not have the option to rotate content at this time. However we will take your suggestion for consideration for future updates of the plugin. Thank you for your suggestions.
  11. Hello, Thank you for contacting MyThemeShop today. Our team is investigating this issue. We will get in touch with you shortly. Thank you for your patience.
  12. Hello, Thank you for contacting MyThemeShop today. The theme has no ability to track purchases, it only sends your users to affiliate links. Therefore unless you have a way of collecting data from the link you are sending them to, you won't know if users have purchased or not. I apologize for the inconvenience.
  13. Hello, Thank you for contacting MyThemeShop today. Thank you for your suggestion however the plugin WP Quiz Pro does not have that option. Perhaps you can find a plugin in WP that allows you to show or hide a WP page based on the area, then the quiz in that page would be available to only those that are in that area. However we don't have a suggestion of a plugin for that. Looking forward to help you. Thank you
  14. Hello, Thank you for contacting MyThemeShop today. Unfortunately, no. The theme does not allow external .mp4 files to be loaded. I apologize for the inconvenience. Looking forward to help you. Thank you
  15. Hello, Thank you for contacting MyThemeShop today. At this time we do not have an Amazon solution. However there are several plugins that you can try which will transform WooCommerce and WordPress into Amazon affiliate link products. Those plugins should work with any theme, but there might be some theme incompatibility so you might need to try more than one plugin to see which works best for you. We haven't tested any particular ones therefore we cannot advise on any specific plugins. Try more than one. Hope that helps. If you have any further question(s), please let us know. Thank you
  16. Hello, Thank you for taking the time for this testimonial. Our support is generally very fast unless there is an issue on the server side which is not related to our products. Which we believe is happening in your case. So what we do is that we forward your request to our lead developers and they try to troubleshoot extensive issues like those as soon as they can. It generally takes slightly longer than our regular support but they will get back to you within 24 hours. I have forwarded your request again and they will be in touch with you shortly. Thank you for your patience.
  17. Hello, Thank you for your kind words, we look forward in helping you again.
  18. Hello, Thank you for doing business with us and for your testimonial. As mentioned, we can most likely make the plugin work on your theme, we just need WP access to troubleshoot. Perhaps in a near future you can allow us to try that on your site. Thank you for using MyThemeShop.
  19. Hello, Thank you for contacting MyThemeShop today. Testing our demo posts I don't see that error. If you seen it on the forum it may be that the user who posted that forum is using plugins. Once you install interactive theme and if you are getting those errors our team will help you solve them. Looking forward to help you. Thank you
  20. Hello, Try using this CSS: .blog_first .front-view-title { color: #f00; } Looking forward to help you. Thank you
  21. Hello, Thank you for contacting MyThemeShop today. Mega Menu supports the insertion of posts and pages. If it is with posts it will show post titles and post featured image. If it is just pages, it will only display page titles. Here is a video tutorial on the plugin . Hope that helps. If you have any further question(s), please let us know. Thank you
  22. Hello, We are assisting you about that question in this forum topic: https://community.mythemeshop.com/topic/68276-integrate-mailerlite-with-wp-subscribe/#entry316421
  23. Hello, Some of our themes come with the FREE version of WP Subscribe plugin. For example the theme SociallyViral comes with WP Subscribe FREE version. You can get it here: https://en-ca.wordpress.org/plugins/wp-subscribe/ However for the PRO version you have to purchase it separately from here: https://mythemeshop.com/plugins/wp-subscribe-pro/ I hope that makes sense.
  24. @sebastien390 : Thank you for contacting MyThemeShop today. For your future questions regarding support for the theme Steady Income, please create a new forum topic here: https://community.mythemeshop.com/forum/7-theme-support/ It's a premium plugin therefore you can benefit from premium support if you post it in there. To answer your question; Go to Styling Options > Custom CSS and add this: .blog_first .readMore { background: #40d4b0 !important; }
  25. @leahgervais. Thank you for contacting MyThemeShop today. Please see this video tutorial. If that doesn't help, please open a support ticket inside of the plugins forum here: https://community.mythemeshop.com/forum/12-plugin-support/ Then include your WP admin access in sensitive data field and our team will troubleshoot the issue from there. Looking forward to assist you.
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