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Hello, YouTube has blocked that function so even if our plugin has it, it will not work because YouTube no longer allows such logins. We will remove the plugins in question from our sales page. I hope that clarifies. Thanks,

Hello, You would need a custom solution to what you are asking to do. Using just a theme would not work to accomplish your goals. Please ask a developer on UpWork.com to create that for you or from Fiverr.com, you will need to consult with a developer to accomplish what you are looking for. I hope that helps. Thanks,

Hello, Thank you for contacting MyThemeShop today. I am not really sure what you mean. Are you trying to add results of one quiz into the another unrelated quiz? Looking forward to helping you. Thank you.

Hello, Thank you for contacting MyThemeShop today. I am not sure what you mean by pillar pages. Can you give us an example? Looking forward to helping you. Thank you.

Hello, Thank you for contacting MyThemeShop today. 1. May we continue to use the background video that plays on our current home page at https://smoochbox.live (the explosion of colors moving in the background is what I am referring to on our website). Are you trying to add a background video to the layout of this theme: https://demo.mythemeshop.com/video/ ? If yes, that layout would cover most of the video, your video wouldn't be visible. But if you wanted to integrate the video with the theme's layout you would need a custom solution. You can however create an empty page, and in that empty page insert your Video from Elementor plugin and the search box. 2. May we continue to use the search bar feature that is also included on our current home page? This is the same answer as for the question above. The theme by default does not have that search box, you will have to create it using Elementor but considering that Elementor cannot edit the demo layout of the theme, you will have just the Elementor layout elements. 3. Does your company offer an enhanced search bar plugin that we may use with our current website and possible Video WP Theme? We do not have a search bar plugin. We can however help you insert a search bar into your header once you purchase the theme. 4. Does the Video Theme permit our visitors to post comments and communicate with each other on our website? The commenting feature is available in every WordPress plugin. Users can post comments below your pages or posts just like with any theme. You can see that example here: https://demo.mythemeshop.com/video/this-futuristic-bracelet-that-turns-your-arm-into-a-touch-screen-will-blow-your-mind/ 5. Does the Video Theme provide a signup form for our visitors to join our online community? No, the theme does not have any special sign up forms other than the ones that come with WordPress. You can use other plugins for sign up forms. 6. Does your company offer a product that boosts our website speed? You can use our tutorials on how to integrate a caching plugin, that can be found here: https://mythemeshop.com/blog/wordpress-speed-optimization/ Looking forward to helping you. Thank you.

Hello, We are really sorry but we no longer accept customization work. We might be able to accept that in a new future again. We apologize for the inconvenience. Thanks,

Hello, Thank you for contacting MyThemeShop today. We are really sorry but we are no longer supporting the Fersh theme in terms of updates. Are you having any issues with it? If yes, what are the issues? Looking forward to helping you. Thank you.

Hello, Thank you for contacting MyThemeShop today. There is no theme that will have that information, such information is often created by plugins. Perhaps a custom post plugin or a text widget which will have that information added manually into your sidebar. Looking forward to helping you. Thank you.

Hello, We have reports of dozens of issues on our free plugins, if we were to check each report we wouldn't have a viable way of offering support to our premium users. All of our users who pay for the pro version of our plugin get bugs fixed within 24 hours, or if it is a major bug it gets fixed in the next update and those updates often arrive shortly after being reported. I hope that clarifies. Having said that our developers are aware of these issues, however we cannot provide you with any suggestions or solution considering that you are not a paid user. Thanks,

Hello, Please follow up our instructions in our previous reply. We can only assist users who have paid for our products and have an active subscription. Looking forward to help you.

Hello, Thank you for contacting MyThemeShop today. We are really sorry but our plugin is not able to perform that function. We apologize for the inconvenience. Looking forward to helping you. Thank you.

Hello, Thank you for contacting MyThemeShop today. Unfortunately that is currently not available in the plugin. Additionally the plugin has been deprecated, we no long are able to offer support for it. All users who have recently purchased the plugin can exchange it for another one of our products or receive a refund. I hope that helps. Looking forward to helping you. Thank you.

Hello, Unfortunately at this stage we cannot commit to that suggestion. We apologize for the inconvenience. Looking forward to help you.

Hello, We are really sorry but the plugin has been deprecated, we no longer can offer support for it. If you have proof of payment for the plugin we can exchange it for another product or offer refund. We apologize for the inconvenience. Thanks,

Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. We have deprecated the plugin CLP, we apologize for the inconvenience. You can request a refund for it here: https://mythemeshop.com/contact-us Looking forward to helping you. Thank you.

Hello, We are really sorry but YouTube lock is no longer supported. Thanks,

Hello, Thank you for contacting MyThemeShop today. We have asked our lead developers to check into this request and at this stage what you are trying to do is not possible with out plugin. We apologize for the inconvenience. Looking forward to helping you. Thank you.

Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that.We would love to sort that for you. But, for that, please follow the steps mentioned in this tutorial:https://community.mythemeshop.com/tutorials/article/52-confirming-a-plugin-conflict/If the problem is not a bug with our product and you are still looking for help, please opt for our support plan, which costs just $9/year and gives you access to our premium support:Premium Support For Just $9/yearOnce purchased, please open a new support ticket by following this tutorial:https://community.mythemeshop.com/topic/19872-read-first-support-policy-for-free-themes/We handle all our theme/plugin related help through our support ticket system.One of our moderators will definitely help you. You do not need to register separately for posting tickets, you can just log in to your member account on MyThemeShop, and you will be logged in automatically in the ticket system. Or, you can log in with your MyThemeShop username and password on the ticket system too.Looking forward to helping you.

Hello, Thank you for contacting MyThemeShop today. You can simply re-purchase the same product again. Have you tried that? Looking forward to helping you. Thank you.

Hello, Unfortunately our plugin does not have that function. We apologize for the inconvenience. Thanks,

Hello, Thank you for contacting MyThemeShop today. The plugin WP Review doesn't control the sidebars on your website, your theme controls that. Therefore you can add as many widgets as your theme allows. Looking forward to helping you. Thank you.

Thank you for using MyThemeShop.

Hello, Thank you for taking the time to write us a testimonial, we really appreciate that. We hope to be able to assist you in the future. Thank you for choosing MyThemeShop.

Thank you for using MyThemeShop.

Hello, Thank you for contacting MyThemeShop today. This plugin works with the latest versions on our local testing. However if you encounter any issues our team can either try to fix it or issue you a refund. Looking forward to helping you. Thank you.