[[Schema] Q: Schema $199 unlimited sites is use for just one year? Or lifetime with upgrades?]

Hello,

To have only Schema theme on unlimited sites it would be $39.

To have all themes on unlimited sites it would be $199.

Thanks,

[[WP Review Pro] Not showing up]

Hello,

We offer support for free versions as well.

But, for that, please follow the steps mentioned in this tutorial:
https://community.mythemeshop.com/tutorials/article/52-confirming-a-plugin-conflict/

If the problem is not a bug with our product and you are still looking for help, please opt for our support plan, which costs just $9/year and gives you access to our premium support:
Premium Support For Just $9/year

Once purchased, please open a new support ticket by following this tutorial:
https://community.mythemeshop.com/topic/19872-read-first-support-policy-for-free-themes/

We handle all our theme/plugin related help through our support ticket system.

One of our moderators will definitely help you. You do not need to register separately for posting tickets, you can just log in to your member account on MyThemeShop, and you will be logged in automatically in the ticket system. Or, you can log in with your MyThemeShop username and password on the ticket system too.

Looking forward to helping you.

[[Schema] Q: Schema $199 unlimited sites is use for just one year? Or lifetime with upgrades?]

Hello,

Thank you for contacting MyThemeShop today.

The theme Schema is for $39/year and membership is $199/year for all the themes & plugins.

Does that clarify?

Looking forward to helping you. Thank you.

[[WP Review Pro] Not showing up]

Hello,

Thank you for contacting MyThemeShop today.

WP Review Pro is a premium plugin.

To get access to support you must have a valid subscription, once you do you will be able to post your support request here: https://community.mythemeshop.com/forum/12-plugin-support/

Looking forward to helping you. Thank you.

[[WP Review Pro] User Ratings Only & Average of User Ratings]

Hello,

Thank you for contacting MyThemeShop today.

1. Yes, your users can leave reviews and not just the admins.

2. Yes it should be possible, see example here: https://demo.mythemeshop.com/wp-review-pro/point-review-facebook-template/

If it doesn't satisfy your needs, you can always request a refund. We issue refunds within 30 days no questions asked.

Looking forward to helping you. Thank you.

[[Coupon] Questions About Creating A Membership Coupon Site]

Hello,
We are really sorry but our theme does not have that function.

We apologize for the inconvenience. 

[[WP Notification Bar] Slider notification query]

Hello,

Unfortunately we do not have a bar that can be a slider but we do have a SlideIn option, you can see our demo here: https://demo.mythemeshop.com/s/?theme=WP Notification Bar

I hope that helps.

Thanks,

[[WP Tab Widget Pro] Reviews in Sidebar]

Hi,

The Recent Reviews is not related to the WP Tab Widget plugin.

I hope that clarifies.

Thanks,

[[WP Quiz Pro] Quiz answers when the quiz is finished]

Hello,

We do not have an example but you can see the results on our demo here: https://demo.mythemeshop.com/wp-quiz-pro/

Thanks,

[[Ad-Sense] Divi Plugin]

Hello,

Our theme is a WordPress theme, it has WordPress standards.

If plugins also use WordPress standards then those plugins will work with all other WordPress themes including our theme.

I hope that clarifies.

Thanks,

[[Content Locker] Content Locker doesn't work with Mailerlite]

Hello,

Unfortunately we no longer offer support for deprecated plugins.

We apologize for the inconvenience.

 

[[Content Locker] Content Locker doesn't work with Mailerlite]

Hello,

Thank you for contacting MyThemeShop today.

We are really sorry but our plugin WP Content Locker Pro has been deprecated. We apologize for the inconvenience. 

Looking forward to helping you. Thank you.

[[Schema] Do Schema theme works with php 5.6.40 in server?]

Hello,

Thank you for contacting MyThemeShop today.

Our theme is optimized for PHP 7 and above, and so is WordPress in general.

Therefore we cannot guarantee it functioning on PHP 5. However you can still buy it and try it, and if it doesn't work we can issue you a full refund.

Thanks,

[[WP Quiz Pro] Presales questions]

Hello,

Thank you for contacting MyThemeShop today.

We are really sorry but our plugin does not have such functions.

You can however hire someone from UpWork.com as a developer and they can perhaps modify our plugin to your needs.

Looking forward to helping you. Thank you.

[What seemed impossible!]

Hello,

Thank you for taking the time to write us this testimonial. We are really happy to know that your non-profit organization was able to continue to function.

We look forward hearing from you again.

Thank you for choosing MyThemeShop.

[[WP Quiz Pro] A few pre-sale questions]

Hello,

Thank you for contacting MyThemeShop today.

1. At this stage our product does not have that function.

Unfortunately our support staff wouldn't be able to guide you on how to develop that function. However we will forward your suggestions to our developers in case they wish to include that for future versions.

2. Unfortunately the same answer applies for this customization. You can however add content above and below each quiz considering that you will be adding it as a shortcode into your WordPress content.

Looking forward to helping you. Thank you.

[[WP Review Pro] Can WP Review Pro Do what I need]

Hello,

Yes, that can be done once you purchase our plugin. Our support staff will help you how to do that.

And if for whatever reason we are not able to, you can request a refund.

Thanks

[[Technologist] Need Access to 2 or more site]

Hello,

Thank you for contacting MyThemeShop today.

I only see a license for one 1 site in your account. The renewal fee doesn't add licenses, it is just to renew.

Try purchasing additional license and if you are still having trouble let us know and we can take a closer look at your transactions.

Looking forward to helping you. Thank you.

[[WP Review Pro] Problem with plugin]

Hello,

We don't understand your last reply.

Please clarify your question.

Thanks,

[[WP Quiz Pro] Will the plugin let me categorise each question?]

Hello,

Thank you for contacting MyThemeShop today.

We are really sorry but our plugin will not be able to do those functions.

You can however hire a developer form UpWork.com to customize any plugin to your needs.

Looking forward to helping you. Thank you.

[[WP Review Pro] Adding a custom question.]

Hello,

Thank you for contacting MyThemeShop today.

We are really sorry but our plugin does not have this function.

You can hire a developer on UpWork.com to help you modify our plugin to have that function.

Looking forward to helping you. Thank you.

[[Coupon] qustion]

Hello,

Thank you for contacting MyThemeShop today.

You can pay just one time and you can use the theme forever.

However if you want to receive updates and support, then a yearly subscription will be required.

Looking forward to helping you. Thank you.

[[Content Locker Pro] Locker Doesnt Display for non logged in users, but displays for logged in users]

Hello,

Unfortunately we will not continue this plugin, it will no longer be supported. 

The API functions such as Twitter and YouTube are no longer supported.

I hope that clarifies you question.

Thanks,

[[WP Quiz Pro] Switch to multisite licence]

Hello,

Thank you for contacting MyThemeShop today.

For this issue please contact our Accounts team here: https://mythemeshop.com/contact-us

Looking forward to helping you. Thank you.

[[WP Subscribe Pro] Does it have Opt-In to Download?]

Hello,

Thank you for contacting MyThemeShop today.

We are really sorry but our plugin does not have that functionality. You would need a custom solution for that.

You can try hiring a developer from UpWork.com to modify our plugin to your desire.

Looking forward to helping you. Thank you.