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MistaPrime

Support
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Everything posted by MistaPrime

  1. Hello, Thank you for letting us know that the theme Purple has worked for you well.
  2. Hello, Thank you for contacting MyThemeShop today. With which email have you purchased the Coupon theme? Looking forward to helping you. Thank you.
  3. Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that.We would love to sort that for you. But, for that, please follow the steps mentioned in this tutorial:https://community.mythemeshop.com/tutorials/article/53-confirming-a-theme-conflict/If the problem is not a bug with our product and you are still looking for help, please opt for our support plan, which costs just $9/year and gives you access to our premium support:Premium Support For Just $9/yearOnce purchased, please open a new support ticket by following this tutorial:https://community.mythemeshop.com/topic/19872-read-first-support-policy-for-free-themes/We handle all our theme/plugin related help through our support ticket system.One of our moderators will definitely help you. You do not need to register separately for the forums, you can just log in to your member account on MyThemeShop, and you will be logged in automatically in the support forums. Or, you can log in with your MyThemeShop username and password on the support forum too. Looking forward to helping you. Thank you.
  4. Hello, Thank you for contacting MyThemeShop today. Schema theme is one of the fastest themes and it has optimized schema structure which is good for SEO. In addition to that it has an easy to use theme options panel. On top of that you will get a video tutorial and have access to our support staff 24/7 and 365 days per year. Looking forward to helping you. Thank you.
  5. Hello, Thank you for contacting MyThemeShop today. For us to help you faster you should post your question here: https://community.mythemeshop.com/forum/7-theme-support/ To change all that text change it from here: http://screenshot.how/0TtuON Looking forward to helping you. Thank you.
  6. Hello, Thank you for contacting MyThemeShop today. Yes, you can have users rate your review and you as the author of the review you don't have to add reviews to it. Does that help? Looking forward to helping you. Thank you.
  7. Hello, 1 Site License offers using our plugin on only one website, and so on, but there is no limit on how many pages you can create on each website Yes there will be a Black Friday offer, but as of right now we don’t have more information on that. Looking forward to help you.
  8. Hello, Thank you for letting us know about your experience with our support. We are happy to know that you are satisfied with our services.
  9. Hello, It should work with this AMP plugin: https://wordpress.org/plugins/amp/ Thanks,
  10. Hello, Thank you for contacting MyThemeShop today. With Schema Lite you won't have access to the theme options panel: https://demo.mythemeshop.com/schema/options-panel/ The pro version of the theme has a lot of options which are listed here: https://mythemeshop.com/themes/schema/ I hope that it clarifies. Looking forward to helping you. Thank you.
  11. Hello, Thank you for contacting MyThemeShop today. 1 - The Schema theme is the fastest. 2 - It is compatible with AMP however some AMP plugins may have bugs which we have not tested. 3 - We are not able to answer that but usually switching themes in WordPress does not break links. Looking forward to helping you. Thank you.
  12. Hello, Thank you for taking the time to write us a testimonial, we really appreciate that. We look forward in helping you again.
  13. Hello, Thank you for contacting MyThemeShop today. For payment issues please contact our Accounts team here: http://mythemeshop.com/contact-us Looking forward to helping you. Thank you.
  14. Hello, Thank you for contacting MyThemeShop today. For licence requests please contact our Accounts team here: http://mythemeshop.com/contact-us Looking forward to helping you. Thank you.
  15. Hello, Thank you for contacting MyThemeShop today. That is by design but we can enable that. Our support staff can help you enable that once you purchase the theme. Looking forward to helping you. Thank you.
  16. Hello, We have released an update for the Reactor theme. Thanks,
  17. Hello, Thank you for contacting MyThemeShop today. We have forwarded this issue to our lead developers. They will take a closer look very shortly. Looking forward to helping you. Thank you.
  18. Hello, Thank you for contacting MyThemeShop today. Perhaps our Startup theme may be similar: https://mythemeshop.com/themes/startup/ However please note that it will not have all the same features. We can only provide the features that are part of the demo of Startup. Looking forward to helping you. Thank you.
  19. Hello, Thank you for contacting MyThemeShop today. For that issue please contact our Accounts team here: http://mythemeshop.com/contact-us Looking forward to helping you. Thank you.
  20. Hello, Thank you for contacting MyThemeShop today. For that issue please contact our Accounts team here: http://mythemeshop.com/contact-us Looking forward to helping you. Thank you.
  21. Hello, Thank you for contacting MyThemeShop today. We would love to sort that for you. But, for that, please follow the steps mentioned in this tutorial:https://community.mythemeshop.com/tutorials/article/53-confirming-a-theme-conflict/If the problem is not a bug with our product and you are still looking for help, please opt for our support plan, which costs just $9/year and gives you access to our premium support:Premium Support For Just $9/yearOnce purchased, please open a new support ticket by following this tutorial:https://community.mythemeshop.com/topic/19872-read-first-support-policy-for-free-themes/We handle all our theme/plugin related help through our support ticket system.One of our moderators will definitely help you. You do not need to register separately for the forums, you can just log in to your member account on MyThemeShop, and you will be logged in automatically in the support forums. Or, you can log in with your MyThemeShop username and password on the support forum too. Looking forward to helping you. Thank you.
  22. Hello, Thank you for contacting MyThemeShop today. Unfortunately at this time we do not have a way of showing stats in the front-end. We apologize for the inconvenience. Looking forward to helping you. Thank you.
  23. Hello, Thank you for contacting MyThemeShop today. I am not sure what you mean. Can you take a screenshot and show us where you want a widget to appear? Also tell us what you want that widget to show/do. Looking forward to helping you. Thank you.
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