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MistaPrime

Support
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Everything posted by MistaPrime

  1. Hello, Thank you for contacting MyThemeShop today. Unfortunately the Pro version will have the same issue. We apologize for the inconvenience. Looking forward to helping you. Thank you.
  2. Hello, Thank you for choosing MyThemeShop. We are happy to know you are satisfied with our services.
  3. Hello, Thank you for contacting MyThemeShop today. For recent promotions and Account adjustments please contact our Accounts team here: http://mythemeshop.com/contact-us Looking forward to helping you. Thank you.
  4. Hello, Thank you for recommending us, we really appreciate that. We are very happy to know that you are satisfied with our services. Looking forward to help you.
  5. Hello, Thank you for contacting MyThemeShop today. For this request please contact our Accounts team here: http://mythemeshop.com/contact-us Looking forward to helping you. Thank you.
  6. Hello Tyogar, Thank you for taking the time to write us a testimonial, our team really appreciates that. We look forward in helping you again.
  7. Hello, Thank you for contacting MyThemeShop today. Can you tell us which email you used to purchase the Real Estate Pro plugin from us? Looking forward to helping you. Thank you.
  8. Hello, Thank you for your testimonial, our team really appreciates that. Looking forward to help you.
  9. Hello, Thank you for taking the time to leave us a testimonial, our team really appreciates that. We are happy to know you are satisfied with our services. MyThemeShop Team.
  10. Hello, Thank you for leaving us a testimonial, we appreciate that. Looking forward to help you.
  11. Hello, Thank you for contacting MyThemeShop today. When you download the Schema theme it comes with our free WP Review plugin. There are two versions of the WP Review plugin, one is free and the other is premium. The Schema theme has the free version of the WP Review plugin. https://mythemeshop.com/plugins/wordpress-review/ Looking forward to helping you. Thank you.
  12. Hello, Thank you for contacting MyThemeShop today. Unfortunately the theme does not have that functionality. As much as we would love to help you achieve that it would require a custom solution. You can submit a customization request here, and our developers can let you know how much it would cost to implement that. Looking forward to helping you. Thank you.
  13. Hello, Thank you for leaving us a testimonial. We are happy to know that you are satisfied with our services. We look forward in helping you again.
  14. Hello, Thank you for taking the time to leave us those kind words, we really appreciate that. We look forward in helping you again.
  15. Hello, Thank you, we appreciate that. We look forward in helping you again.
  16. Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that.We would love to sort that for you. But, for that, please follow the steps mentioned in this tutorial:https://community.mythemeshop.com/tutorials/article/53-confirming-a-theme-conflict/If the problem is not a bug with our product and you are still looking for help, please opt for our support plan, which costs just $9/year and gives you access to our premium support:Premium Support For Just $9/yearOnce purchased, please open a new support ticket by following this tutorial:https://community.mythemeshop.com/topic/19872-read-first-support-policy-for-free-themes/We handle all our theme/plugin related help through our support ticket system.One of our moderators will definitely help you. You do not need to register separately for the forums, you can just log in to your member account on MyThemeShop, and you will be logged in automatically in the support forums. Or, you can log in with your MyThemeShop username and password on the support forum too. Looking forward to helping you. Thank you.
  17. Hello, Yes, we can specify, you can see the options panel here from the pro version: https://demo.mythemeshop.com/schema/options-panel/ https://demo.mythemeshop.com/schema/options-panel/homepage-settings/ Thanks,
  18. Hello, Thank you for contacting MyThemeShop today. We don't have a comparison table but we have forwarded your suggestion to our sales team for the future. All the features listed on the landing page are related to the Pro version here. The free version doesn’t offer advanced options panel with all the advanced feature, it comes with only basic options like logo upload etc. Looking forward to helping you. Thank you.
  19. Hello Scott, Thank you for taking the time to leave us a testimonial, we really appreciate that. Looking forward to help you again.
  20. Hello, Thank you for contacting MyThemeShop today. Here is a quote from our sales page: https://mythemeshop.com/plugins/content-locker-wordpress/ If YouTube does not work for you once you purchase our plugin, we can issue you a refund. Looking forward to helping you. Thank you.
  21. Hello, Thank you for contacting MyThemeShop today. If you are unable to renew your subscription from your account, please contact our Accounts team here: http://mythemeshop.com/contact-us Looking forward to helping you. Thank you.
  22. Hello, Thank you for your kind words and for being part of our community. We really appreciate that and are happy to know that you are satisfied with our services. We look forward in helping you again.
  23. Hello, Thank you for taking the time to leave us a testimonial, our team really appreciates that. We look forward in helping you again.
  24. Hello Senka, Thank you for your kind words, it means a lot to our team. We hope to see your business grow and we look forward in helping you again. Thank you for choosing MyThemeShop.
  25. Hello, Thank you for contacting MyThemeShop today. Yes, we can help you remove Add To Cart buttons across your site. Once you purchase the eCommerce theme from us please open a support ticket here: https://community.mythemeshop.com/forum/7-theme-support/ Looking forward to helping you. Thank you.
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