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MistaPrime

Support
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Everything posted by MistaPrime

  1. Hello, Thank you for contacting MyThemeShop today. We are not able to answer that question as each WP installation can be different. Generally speaking if you backup your entire site before changing themes you should be able to restore the site if something goes wrong during that process. Looking forward to helping you. Thank you.
  2. Thank you for using MyThemeShop.
  3. Your question was already answered here: https://community.mythemeshop.com/topic/116974-schema-number-of-posts-displayed/?tab=comments#comment-606531
  4. Hello, Thank you for contacting MyThemeShop today. The free themes do not have an options panel, you will not be able to take advantage of the features shown on the sales page of the pro themes. Looking forward to helping you. Thank you.
  5. Hello, Thank you for your kind words, we really appreciate that. We look forward in helping you again.
  6. Hello, Thank you for taking the time to write us a testimonial. We look forward in helping you again.
  7. Hello, Thank you for taking the time to write us a testimonial, we really appreciate that. We look forward in helping you again.
  8. Hello, Thank you for writing us about your experience. We appreciate that and we look forward in helping you again. Thanks
  9. Hello, Our developers can take a look that issue once you purchase the theme. Once you purchase our Schema Pro theme you can open a support ticket here: https://community.mythemeshop.com/forum/7-theme-support/ Looking forward to help you.
  10. Hello, Thank you for your kind words we appreciate that. We are happy to know that you are satisfied with our services. Looking forward to help you.
  11. Hello, Thank you for contacting MyThemeShop today. Our theme Schema can show as many blog posts as you need. As you can see on the demo, it has more than 3 posts on the homepage and category pages. Looking forward to helping you. Thank you.
  12. Hello Amit, Thank you for taking the time to write us a testimonial, we really appreciate that. We look forward in helping you again.
  13. Hello, Thank you for contacting MyThemeShop today. Yes, you can use it with Gutenburg or you can use this plugin to disable Gutenburg: https://en-ca.wordpress.org/plugins/classic-editor/ Looking forward to helping you. Thank you.
  14. Hello Nikki, We appreciate your testimonial, it means a lot to our team. We hope to help you in a near future again.
  15. Hello, Thank you for your kind words, our team is happy to know that you are satisfied with our services. Looking forward to help you.
  16. Hello, Thank you for contacting MyThemeShop today. Unfortunately that is currently not supported, we apologize for the inconvenience. Looking forward to helping you. Thank you.
  17. Hello, Thank you for contacting MyThemeShop today. Unfortunately that function is not available on the free version and it is also not available in the pro version. Looking forward to helping you. Thank you.
  18. Hello, Thank you for contacting MyThemeShop today. 1 - There are no themes that can do that. The reason why is because some screens are very large while others are smaller. If we make the theme expand at 100% on all screens then it would mean that on some screens a post will have a very long line of text. That is why the themes are at a maximum width of 1200 to 1400px. Having said that, depending on your layout and your content our support technicians can try to do that for you once you purchase the theme. If they are not able to you can request a refund. 2 - Yes, that can be added to sidebar. 3 - Yes, sidebars can be removed. 4 - That will require a custom solution and is not added by the theme. However we have other themes that can do that: https://mythemeshop.com/themes/feminine/ 5 - Yes a custom page can be created in WordPress. Looking forward to helping you. Thank you.
  19. Hello, Thank you for the information provided. Looking forward to help you.
  20. Hello, We are currently suggestion Schema as that is the best responsive theme for that layout: https://mythemeshop.com/themes/schema We will also be adding new features to the Schema theme in a near future which makes it the best responsive theme. Thanks,
  21. Hello, Thank you for leaving us a testimonial, we really appreciate that. We look forward in helping you again. Merci
  22. Hello, Thank you for leaving us those kind words, we really appreciate that.
  23. Hello, Unfortunately we cannot assist you without proof of purchase. Looking forward to help you.
  24. Hello Dominique, Thank you for taking the time to write us a testimonial, we really appreciate that. We look forward in helping you again. Thanks,
  25. Hello, Thank you for contacting MyThemeShop today. For this issue please contact our Accounts team here: http://mythemeshop.com/contact-us Looking forward to helping you. Thank you.
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