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MistaPrime

Support
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Everything posted by MistaPrime

  1. Hello, Thank you for taking the time to write us a testimonial, we really appreciate that. We hope to help you in the future as well. Thank you for choosing MyThemeShop.
  2. Hello, This plugin only shows notifications when user tries to add to cart or purchase a product that they have already added or purchased, it is not capable of doing any other features. We apologize for the inconvenience. Looking forward to help you.
  3. Hello, Thank you for using MyThemeShop, we appreciate your feedback. We look forward in helping you again.
  4. Hello, Thank you for contacting MyThemeShop today. Are you using the free version or pro version of the theme? Looking forward to helping you. Thank you.
  5. Hello, Thank you for those kind words, it really warms us up and motivates us to keep doing what we do. Our team is very grateful for your business and for being a loyal customer part of our community. We look forward in helping you in the future.
  6. Hello, Thank you for contacting MyThemeShop today. All of our themes are optimized for SEO. However for AMP you will need to use an AMP plugin such as this one: https://wordpress.org/plugins/amp/ Looking forward to helping you. Thank you.
  7. Hello, Thank you for contacting MyThemeShop today. We will forward your suggestions to our developers. Thank you for your suggestions. Looking forward to helping you. Thank you.
  8. Hello, We did not make the premium version of Schema theme free. Which version are you using? If you are using the premium version of Schema you will need to create a support ticket here: https://community.mythemeshop.com/forum/7-theme-support/ Let us know, Thanks
  9. Hello, Thank you for leaving us a testimonial, we really appreciate that. We hope to see you again in our forums as we look forward in helping you.
  10. Hello Massimo, Thank you for taking the time to leave us a testimonial, it means a lot to our entire team. We look forward in helping you again.
  11. Hello, Thank you for taking the time to leave us a testimonial, we really appreciate that. Looking forward to help you.
  12. Hello Alper, Thank you for sharing your experience. Our team is happy to know that you are satisfied with our services. We look forward in helping you again.
  13. Hello, Thank you for your sweet words, we really appreciate that. Our team is happy to know that you are satisfied with our services. We look forward in helping you again.
  14. Hello, Thank you for letting us know, for our team to be able to troubleshoot this issue you will need a support plan as mentioned in our previous reply. Thank you for your understanding and for using MyThemeShop.
  15. Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that.We would love to sort that for you. But, for that, please follow the steps mentioned in this tutorial:https://community.mythemeshop.com/tutorials/article/52-confirming-a-plugin-conflict/If the problem is not a bug with our product and you are still looking for help, please opt for our support plan, which costs just $9/year and gives you access to our premium support:Premium Support For Just $9/yearOnce purchased, please open a new support ticket by following this tutorial:https://community.mythemeshop.com/topic/19872-read-first-support-policy-for-free-themes/We handle all our theme/plugin related help through our support ticket system.One of our moderators will definitely help you. You do not need to register separately for posting tickets, you can just log in to your member account on MyThemeShop, and you will be logged in automatically in the ticket system. Or, you can log in with your MyThemeShop username and password on the ticket system too. Looking forward to helping you. Thank you.
  16. Hello, Thank you for taking the time to leave us a testimonial, it means a lot to our team. We look forward in helping you again.
  17. Thank you for using MyThemeShop.
  18. Hello, Thank you for sharing your experience with MyThemeShop. We appreciate that and we look forward in helping you again.
  19. Hello, You can try booking plugins for that. We don't know specific ones but there might be some that would work for you. Thanks,
  20. Hello,Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that.We would love to sort that for you. But, for that, please follow the steps mentioned in this tutorial:https://community.mythemeshop.com/tutorials/article/52-confirming-a-plugin-conflict/If the problem is not a bug with our product and you are still looking for help, please opt for our support plan, which costs just $9/year and gives you access to our premium support:Premium Support For Just $9/yearOnce purchased, please open a new support ticket by following this tutorial:https://community.mythemeshop.com/topic/19872-read-first-support-policy-for-free-themes/We handle all our theme/plugin related help through our support ticket system.One of our moderators will definitely help you. You do not need to register separately for posting tickets, you can just log in to your member account on MyThemeShop, and you will be logged in automatically in the ticket system. Or, you can log in with your MyThemeShop username and password on the ticket system too. Looking forward to helping you. Thank you.
  21. Hello, Thank you for contacting MyThemeShop today. We are really sorry but our plugin is not made for bookings. We apologize for the inconvenience. Looking forward to helping you. Thank you.
  22. Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that.We would love to sort that for you. But, for that, please follow the steps mentioned in this tutorial:https://community.mythemeshop.com/tutorials/article/53-confirming-a-theme-conflict/If the problem is not a bug with our product and you are still looking for help, please opt for our support plan, which costs just $9/year and gives you access to our premium support:Premium Support For Just $9/yearOnce purchased, please open a new support ticket by following this tutorial:https://community.mythemeshop.com/topic/19872-read-first-support-policy-for-free-themes/We handle all our theme/plugin related help through our support ticket system.One of our moderators will definitely help you. You do not need to register separately for the forums, you can just log in to your member account on MyThemeShop, and you will be logged in automatically in the support forums. Or, you can log in with your MyThemeShop username and password on the support forum too.Looking forward to helping you. Looking forward to helping you. Thank you.
  23. Hello Hisham, Thank you for taking the time to write us a testimonial, our team really appreciates that. We look forward in helping you again.
  24. Hello Jacyln, We truly value your feedback and our team is very happy to know that you are satisfied with our services. It will motivate us to provide you with the best service that we can. I hope that your businesses will grow and that we will see you in the future as we look forward helping you. Thank you for being part of the MyThemeShop community.
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