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MistaPrime

Support
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Everything posted by MistaPrime

  1. Hello to the Aegean Sea. We appreciate that you have taken the time to write us a testimonial, it means a lot to our team. We look forward helping you again.
  2. Hello, Thank you for leaving us a testimonial, we really appreciate that. We look forward helping you again.
  3. Hello, Thank you for contacting MyThemeShop today. Can you tell us what you have tried so far to solve the issue? Looking forward to helping you. Thank you.
  4. Hello, Thank you for contacting MyThemeShop today. 1. We are not sure what you mean but you can place the shortcode of the review in an HTML widget. 2. Unfortunately it is not possible to add a comment reply in the sidebar. Looking forward to helping you. Thank you.
  5. Hello, Thank you for contacting MyThemeShop today. You will be able to use WP Review Pro with latest WP versions. The settings are below the Gutenburg editor and if that doesn't work you can enable the Classic Editor with this plugin: https://wordpress.org/plugins/classic-editor/ Looking forward to helping you. Thank you.
  6. Hello, Our team will reply to you as soon as they can. Thank you for your patience.
  7. Hello, Thank you for contacting MyThemeShop today. Yes, you can remove the admin using CSS, it should not affect the Google results. Here is a video on how to use the plugin: https://www.youtube.com/watch?v=wHmBZgiDjX0 Looking forward to helping you. Thank you.
  8. Hello, Thank you for contacting MyThemeShop today. For this issue please contact our Accounts team here: https://mythemeshop.com/contact-us Looking forward to helping you. Thank you.
  9. Hello, Thank you for contacting MyThemeShop today. Which email did you use to purchase the WP Subscribe Pro product? Looking forward to helping you. Thank you.
  10. Hello, Yes, you can post your client's email here. But to be able to receive support from us you will need to login to MyThemeShop forums with your client's account. Ask your client the login access to MyThemeShop. Thanks,
  11. Hello, Thank you for contacting MyThemeShop today. I am sorry, I do not understand what you are asking. Are you asking us if you can create a page with images and prices below the images? Looking forward to helping you. Thank you.
  12. Hi, @alenalyushin which email did you use to purchase the premium version? Thanks,
  13. Hello, Thank you for contacting MyThemeShop today. Please contact our Accounts team here: https://mythemeshop.com/contact-us/ Looking forward to helping you. Thank you.
  14. Hello, Thank you for taking the time to share your experience with others here at MyThemeShop, it means a lot to our team. We look forward helping you again.
  15. Hello, Thank you for contacting MyThemeShop today. We are really sorry but the theme Viral has been deprecated, we no longer offer support for it. Looking forward to helping you. Thank you.
  16. Hello, Thank you for contacting MyThemeShop today. All of our themes work with WP Gutenberg, you can publish posts and pages using the classic editor or using the WP Gutenberg editor. Looking forward to helping you. Thank you.
  17. Hello, Thank you for contacting MyThemeShop today. Do you still need help? If yes, please elaborate on what you need help with, we do not understand what you mean by "my product will active". Are you trying to install your Coupon theme? Looking forward to helping you. Thank you.
  18. Hello Ethan, Thank you for taking the time to complement our team, we really appreciate that and it means a lot to us. We hope to see you part of our growing community in the future.
  19. Hello, Thank you for contacting MyThemeShop today. You can try using this plugin for Mega Menu: https://mythemeshop.com/plugins/wp-mega-menu Looking forward to helping you. Thank you.
  20. Hello, Thank you for contacting MyThemeShop today. We are really sorry but at this time our plugin does not have that functionality. Looking forward to helping you. Thank you.
  21. Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that.We would love to sort that for you. But, for that, please follow the steps mentioned in this tutorial:https://community.mythemeshop.com/tutorials/article/52-confirming-a-plugin-conflict/If the problem is not a bug with our product and you are still looking for help, please opt for our support plan, which costs just $9/year and gives you access to our premium support:Premium Support For Just $9/yearOnce purchased, please open a new support ticket by following this tutorial:ht
  22. Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that.We would love to sort that for you. But, for that, please follow the steps mentioned in this tutorial:https://community.mythemeshop.com/tutorials/article/52-confirming-a-plugin-conflict/If the problem is not a bug with our product and you are still looking for help, please opt for our support plan, which costs just $9/year and gives you access to our premium support:Premium Support For Just $9/yearOnce purchased, please open a new support ticket by following this tutorial:ht
  23. Hello, Thank you for being a loyal member of our MyThemeShop family, we really appreciate that. We look forward helping you again.
  24. Hello, Thank you for taking the time to write us a testimonial, we really appreciate that. We look forward to help you again. Happy New Year !
  25. Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that.We would love to sort that for you. But, for that, please follow the steps mentioned in this tutorial:https://community.mythemeshop.com/tutorials/article/52-confirming-a-plugin-conflict/If the problem is not a bug with our product and you are still looking for help, please opt for our support plan, which costs just $9/year and gives you access to our premium support:Premium Support For Just $9/yearOnce purchased, please open a new support ticket by following this tutorial:ht
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