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Everything posted by Mili
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[Blogging] Theme function not working as show in the demo
Mili replied to infospot1's topic in Pre Sales Questions
Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that.We would love to sort that for you. But, for that, please follow the steps mentioned in this tutorial:https://community.mythemeshop.com/tutorials/article/53-confirming-a-theme-conflict/If the problem is not a bug with our product and you are still looking for help, please opt for our support plan, which costs just $9/year and gives you access to our premium support:Premium Support For Just $9/yearOnce purchased, please open a new support ticket by following this tutorial:https://community.mythemeshop.com/topic/19872-read-first-support-policy-for-free-themes/We handle all our theme/plugin related help through our support ticket system.One of our moderators will definitely help you. You do not need to register separately for the forums, you can just log in to your member account on MyThemeShop, and you will be logged in automatically in the support forums. Or, you can log in with your MyThemeShop username and password on the support forum too. Looking forward to helping you. Thank you. -
[Schema] Difference between Schema & Schema Lite?
Mili replied to hobohiggs's topic in Pre Sales Questions
Hello, Yes, we can specify, you can see the options panel here from the pro version: https://demo.mythemeshop.com/schema/options-panel/ https://demo.mythemeshop.com/schema/options-panel/homepage-settings/ Thanks, -
[Schema] Difference between Schema & Schema Lite?
Mili replied to hobohiggs's topic in Pre Sales Questions
Hello, Thank you for contacting MyThemeShop today. We don't have a comparison table but we have forwarded your suggestion to our sales team for the future. All the features listed on the landing page are related to the Pro version here. The free version doesn’t offer advanced options panel with all the advanced feature, it comes with only basic options like logo upload etc. Looking forward to helping you. Thank you. -
Hello Scott, Thank you for taking the time to leave us a testimonial, we really appreciate that. Looking forward to help you again.
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[Content Locker Pro] Does this work with YouTube subscribers?
Mili replied to skim2288's topic in Pre Sales Questions
Hello, Thank you for contacting MyThemeShop today. Here is a quote from our sales page: https://mythemeshop.com/plugins/content-locker-wordpress/ If YouTube does not work for you once you purchase our plugin, we can issue you a refund. Looking forward to helping you. Thank you. -
Hello, Thank you for contacting MyThemeShop today. If you are unable to renew your subscription from your account, please contact our Accounts team here: http://mythemeshop.com/contact-us Looking forward to helping you. Thank you.
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Hello, Thank you for your kind words and for being part of our community. We really appreciate that and are happy to know that you are satisfied with our services. We look forward in helping you again.
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My Dream Review Site Made Possible by MyThemeShop?
Mili replied to dingdongdingdongdingdong1's topic in Testimonials
Hello, Thank you for taking the time to leave us a testimonial, our team really appreciates that. We look forward in helping you again. -
Hello Senka, Thank you for your kind words, it means a lot to our team. We hope to see your business grow and we look forward in helping you again. Thank you for choosing MyThemeShop.
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[General] hide add to cart and buy buttons
Mili replied to richardthiagort303's topic in Pre Sales Questions
Hello, Thank you for contacting MyThemeShop today. Yes, we can help you remove Add To Cart buttons across your site. Once you purchase the eCommerce theme from us please open a support ticket here: https://community.mythemeshop.com/forum/7-theme-support/ Looking forward to helping you. Thank you. -
[School] User seeing Home page when they try to go to wp-admin
Mili replied to rdr2004's topic in Pre Sales Questions
Hello, Thank you for contacting MyThemeShop today. That sounds like you have a plugin on your site causing the issue. Try deactivating all plugins and test again. Looking forward to helping you. Thank you. -
Hello, All of our themes have an options panel, however some themes have more options such as the Schema theme. Also the Schema theme will get new features very soon in the next updates which will have even more options than our other themes. I hope that helps. Thanks,
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Hello Hamza, Thank you for sharing your experience with us, we look forward in helping you again.
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Hello Jason, Thank you for taking the time to write us your experience. Our team is very happy to know that you are satisfied with our services and it encourages us to keep on helping you. Thank you for choosing MyThemeShop and for being part of our community for so long. We look forward in seeing your businesses grow and helping you again.
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Hello Leonard, Thank you for taking the time to leave us a testimonial, it really means a lot to our team. Thank you for choosing MyThemeShop.
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Hello, Thank you for leaving us a testimonial, we are very happy to know that you are satisfied with our services. Looking forward to help you.
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Hello, Thank you for leaving us a testimonial, we really appreciate that. Looking forward to help you.
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Hi, The CSS we have given you should have worked. Please login to the support forums from Amir's account so that we can ask you your WP admin access and login to your site to check. Please submit a support ticket here to have access to premium support: https://community.mythemeshop.com/forum/7-theme-support/ Thanks,
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Hello, Thank you for taking the time to write us a testimonial, our team appreciates that. Thank you for choosing MyThemeShop.
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A very professional company, that is MYTHEMESHOP PTE LTD
Mili replied to hunglegal's topic in Testimonials
Hello, Thank you for taking the time to write us a testimonial, we really appreciate that. We look forward in helping you again. -
Hello, Thank you for contacting MyThemeShop today. Unfortunately that is currently not possible. Looking forward to helping you. Thank you.