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Everything posted by Mili
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[Content Locker] 2 Problems, maybe bugs
Mili replied to claudineyelissacalixtodasilva's topic in Pre Sales Questions
Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that.We would love to sort that for you. But, for that, please follow the steps mentioned in this tutorial:https://community.mythemeshop.com/tutorials/article/52-confirming-a-plugin-conflict/If the problem is not a bug with our product and you are still looking for help, please opt for our support plan, which costs just $9/year and gives you access to our premium support:Premium Support For Just $9/yearOnce purchased, please open a new support ticket by following this tutorial:https://community.mythemeshop.com/topic/19872-read-first-support-policy-for-free-themes/We handle all our theme/plugin related help through our support ticket system.One of our moderators will definitely help you. You do not need to register separately for posting tickets, you can just log in to your member account on MyThemeShop, and you will be logged in automatically in the ticket system. Or, you can log in with your MyThemeShop username and password on the ticket system too.Looking forward to helping you. -
Hello, Thank you for being a loyal member of our MyThemeShop family, we really appreciate that. We look forward helping you again.
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Hello, Thank you for taking the time to write us a testimonial, we really appreciate that. We look forward to help you again. Happy New Year !
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[WP Quiz Pro] Quiz video doesn't display properly in mobile platform
Mili replied to rdatta736's topic in Pre Sales Questions
Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that.We would love to sort that for you. But, for that, please follow the steps mentioned in this tutorial:https://community.mythemeshop.com/tutorials/article/52-confirming-a-plugin-conflict/If the problem is not a bug with our product and you are still looking for help, please opt for our support plan, which costs just $9/year and gives you access to our premium support:Premium Support For Just $9/yearOnce purchased, please open a new support ticket by following this tutorial:https://community.mythemeshop.com/topic/19872-read-first-support-policy-for-free-themes/We handle all our theme/plugin related help through our support ticket system.One of our moderators will definitely help you. You do not need to register separately for posting tickets, you can just log in to your member account on MyThemeShop, and you will be logged in automatically in the ticket system. Or, you can log in with your MyThemeShop username and password on the ticket system too.Looking forward to helping you. -
Hello, Thank you for leaving us a positive testimonial, we really appreciate that. We look forward in helping you again.
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Hello, It is not easy for us to recommend a theme for you because we do not envision what you are trying to do. Having said that, you can try any theme, and then if you don't like it we can issue you a refund. Our most popular theme which is most often used with WP Review Pro is Schema: https://mythemeshop.com/themes/schema Thanks,
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What an Amazing Support :) Your Existance Matters Alot.
Mili replied to sandeep469's topic in Testimonials
Hello Sandeep, Thank you for taking the time to share your experience with MyThemeShop, it means a lot to our team. We look forward in helping you again. -
[Content Locker Pro] Website with pay lessons
Mili replied to ukasz288's topic in Pre Sales Questions
Hello, Thank you for contacting MyThemeShop today. For what you are trying to do the plugin Content Locker Pro will not be enough. You need WooCommerce addons such as these: WooCommerce Subscriptions WooCommerce Paid Courses Please note that we did not test those plugins and we will not be able to offer you support for them. You will need to contact WooCommerce support for those. With those plugins you can use any of our ecommerce themes. I hope that helps. Looking forward to helping you. Thank you. -
Hello, Thank you taking the time to write us a testimonial, it means a lot to our entire team. We hope to be able to assist you as much as we can in your future theme setups. Looking forward to helping you. Thank you.
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Hello Erik, Thank you for your kind words, we really appreciate that you recognize our efforts to satisfy our customers. We also thank you for being a loyal customer to MyThemeShop, it means a lot to us. We hope to see your business grow and we look forward to help you. Thank you for choosing MyThemeShop. Happy Holidays ! 💚
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Hello, Thank you for taking the time to write us a testimonial, we really appreciate it and we hope that we can assist you in the future as well. Thank you for choosing MyThemeShop.
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Hello, Thank you for contacting MyThemeShop today. Please contact our Accounts team here for those questions: https://mythemeshop.com/contact-us Looking forward to helping you. Thank you.
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[Personal] I CANNOT EDIT CATEGORY HEADINGS IN AWAKE FREE THEME
Mili replied to sn's topic in Pre Sales Questions
Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that.We would love to sort that for you. But, for that, please follow the steps mentioned in this tutorial:https://community.mythemeshop.com/tutorials/article/52-confirming-a-plugin-conflict/If the problem is not a bug with our product and you are still looking for help, please opt for our support plan, which costs just $9/year and gives you access to our premium support:Premium Support For Just $9/yearOnce purchased, please open a new support ticket by following this tutorial:https://community.mythemeshop.com/topic/19872-read-first-support-policy-for-free-themes/We handle all our theme/plugin related help through our support ticket system.One of our moderators will definitely help you. You do not need to register separately for posting tickets, you can just log in to your member account on MyThemeShop, and you will be logged in automatically in the ticket system. Or, you can log in with your MyThemeShop username and password on the ticket system too.Looking forward to helping you. -
[URL Shortener Pro] How to setup to get data for Google Analytics
Mili replied to contact474's topic in Pre Sales Questions
Hello,We would love to sort that for you. But, for that, please follow the steps mentioned in this tutorial:https://community.mythemeshop.com/tutorials/article/52-confirming-a-plugin-conflict/If the problem is not a bug with our product and you are still looking for help, please opt for our support plan, which costs just $9/year and gives you access to our premium support:Premium Support For Just $9/yearOnce purchased, please open a new support ticket by following this tutorial:https://community.mythemeshop.com/topic/19872-read-first-support-policy-for-free-themes/We handle all our theme/plugin related help through our support ticket system.One of our moderators will definitely help you. You do not need to register separately for posting tickets, you can just log in to your member account on MyThemeShop, and you will be logged in automatically in the ticket system. Or, you can log in with your MyThemeShop username and password on the ticket system too.Looking forward to helping you. -
[URL Shortener Pro] How to setup to get data for Google Analytics
Mili replied to contact474's topic in Pre Sales Questions
Hello, Thank you for contacting MyThemeShop today. Are you using the Pro version of our plugin? Looking forward to helping you. Thank you. -
[WP Quiz Pro] WP Quiz - Can't show result on Facebook App
Mili replied to brainardcarballo's topic in Pre Sales Questions
Hi, Which email did you use to purchase the WP Quiz Pro plugin from us? Thanks, -
Hello, Thank you for sharing your experience with us, we are glad you are satisfied with our services. Looking forward to help you.
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Hello, Thank you for sharing your experience. We are happy to know that you are satisfied with our services. Looking forward to helping you. Thank you.
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[Schema] I want to upgrade to unlimited sites license but...
Mili replied to basicfreelance's topic in Pre Sales Questions
Hello, Thank you for contacting MyThemeShop today. For this issue, please contact our Accounts team here: https://mythemeshop.com/contact-us Looking forward to helping you. Thank you. -
Hello, Our support team will be assisting you here: https://community.mythemeshop.com/topic/121753-apptheme-theme-socially-viral-il-y-a-des-paramètres-qui-ne-fonctionnent-pas/ Thanks,
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Quick support compared to themeforest and other themeshops
Mili replied to kiotowx's topic in Testimonials
Hello, Thank you for taking the time to write us a testimonial and for being a loyal customer with us. We greatly appreciate your loyalty. We look forward to see your business grow and help you in the future. Thank you for choosing MyThemeShop. -
Number 1 on support for a such blind technique person like me
Mili replied to trangton's topic in Testimonials
Thank you for using MyThemeShop. -
Number 1 on support for a such blind technique person like me
Mili replied to trangton's topic in Testimonials
Hello, Thank you for taking the time to write us this testimonial, it means a lot to our team. We are also very happy that you were able to receive our help even on the weekends when most WordPress businesses are closed. Regarding your suggestions, I will pass your suggestion to our managers and they will consider it. Thank you for choosing MyThemeShop, we look forward helping you again. -
Themeshop Has One of The Best Customer Service
Mili replied to oscardavids6256's topic in Testimonials
Hello, Thank you for writing us a testimonial, we are happy to know that you are enjoying our services. Looking forward to help you again.- 1 reply
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Hello, Thank you for taking the time to write us a testimonial. Our team is happy to know that you are satisfied with our services. Looking forward to helping you. Thank you.