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MistaPrime

Support
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Posts posted by MistaPrime


  1. Hello,

    Thank you for contacting MyThemeShop today.

    We would love to sort that for you. But, for that, please follow the steps mentioned in this tutorial:
    https://community.mythemeshop.com/tutorials/article/53-confirming-a-theme-conflict/

    If the problem is not a bug with our product and you are still looking for help, please opt for our support plan, which costs just $9/year and gives you access to our premium support:
    Premium Support For Just $9/year

    Once purchased, please open a new support ticket by following this tutorial:
    https://community.mythemeshop.com/topic/19872-read-first-support-policy-for-free-themes/

    We handle all our theme/plugin related help through our support ticket system.

    One of our moderators will definitely help you. You do not need to register separately for the forums, you can just log in to your member account on MyThemeShop, and you will be logged in automatically in the support forums. Or, you can log in with your MyThemeShop username and password on the support forum too.

    Looking forward to helping you. Thank you.


  2. Hi,

    1. You will need to use a plugin for that.

    2. Yes, you can do that.

    3. You can translate the theme into any language using this plugin: https://wordpress.org/plugins/my-wp-translate/

    4. Self hosting Google fonts for the purpose of gaining site speed is not something that will dramatically improve the speed. You can increase the speed with caching plugins. We do not install Google Fonts for users as part of our support. However we can help you disable them as part of our support then you can use a plugin for self hosting if there is one or hire a developer to install them for you.

    5. Yes, you can always upgrade licences.

    Thanks,


  3. Hello,

    Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that.

    We would love to sort that for you. But, for that, please follow the steps mentioned in this tutorial:
    https://community.mythemeshop.com/tutorials/article/53-confirming-a-theme-conflict/

    If the problem is not a bug with our product and you are still looking for help, please opt for our support plan, which costs just $9/year and gives you access to our premium support:
    Premium Support For Just $9/year

    Once purchased, please open a new support ticket by following this tutorial:
    https://community.mythemeshop.com/topic/19872-read-first-support-policy-for-free-themes/

    We handle all our theme/plugin related help through our support ticket system.

    One of our moderators will definitely help you. You do not need to register separately for the forums, you can just log in to your member account on MyThemeShop, and you will be logged in automatically in the support forums. Or, you can log in with your MyThemeShop username and password on the support forum too.

    Looking forward to helping you. Thank you.


  4. Hello,

    Thank you for contacting MyThemeShop today.

    1 - Each theme is unique, and we add or remove features as per the theme requirements, but all our themes are optimized for SEO and performance

    2 - It more about the overall site design which you prefer as per your requirements, Schema is for blogs, Digital is more suited for Business websites

    3 - Schema is more suited for personal blogs, due to minimal in design it is also best performing theme.

    4 - For pricing requests please contact our Accounts team here: http://mythemeshop.com/contact-us

    5 - Unfortunately we do not have any videos regarding this theme at this time. 

    Looking forward to helping you. Thank you.


  5. Hello,

    Thank you for contacting MyThemeShop today.

    We have not tested the Beaver builder but you can install the free version of Schema theme and test it with Beaver builder. If it works then you will be able to use the Pro version as well.

    Looking forward to helping you. Thank you.

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