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MistaPrime

Support
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Everything posted by MistaPrime

  1. Hello Harris, Thank you for taking the time to write us a testimonial, we are pleased to know that you are happy with our services. Thank you for choosing MyThemeShop.
  2. Hello, Thank you for taking the time to write us a testimonial, our team really appreciates that. We look forward in helping you again.
  3. Hello, Thank you for taking the time to write us a testimonial. We are very pleased that you are satisfied with our services. We look forward in helping you again.
  4. Hello, Thank you for contacting MyThemeShop today. We are not really sure what you are asking us. What you can try is download the free version of Schema theme here: https://mythemeshop.com/themes/schema/ Then test your plugin with the free version, it will help you determine if the Pro version of Schema theme will work with your plugin. Looking forward to helping you. Thank you.
  5. Hello, We are glad to know that you are satisfied with our services. Thank you for choosing MyThemeShop.
  6. Hello, When we visit that link the download does work, see screenshot: http://screenshot.how/IXLvm8 You can try downloading it from a different computer. I hope ti helps. Thanks,
  7. Hello, Thank you for taking the time to leave us a testimonial, we really appreciate that. We look forward in helping you again.
  8. Hello, Thank you for your kind words, we are happy to know that you are satisfied with our services. Looking forward to help you.
  9. Hello, Thank you for contacting MyThemeShop, and we are really sorry for any inconvenience this may have caused. All our products are available with one year of premium support and updates and are mentioned on the landing pages as well: https://i.mythemeshop.com/CmErDQ It looks like the recurring subscription was left on auto-renew. Our automated system even emailed you about the upcoming charge before making that happen actually. We are sorry that our product didn't fulfill your requirements. We have issued you a refund, and you should see it back in your payment account soon. We are continuously improving our products so we would request you to check back in future to see if we might have something relevant to your needs. Hope that helps, please don't hesitate to let us know if you need help with anything else. Thanks,
  10. Hello, Thank you for contacting MyThemeShop today. Send us a link to where you are trying to download a theme and which theme you are trying to download. Looking forward to helping you. Thank you.
  11. Hello, Thank you for taking the time to leave us a testimonial. We look forward in helping you again.
  12. Hello, We are glad that you are happy with our services. We look forward in helping you again.
  13. Hello, Thank you for taking the time for sharing your experience with us. Our team is very happy to know that you are satisfied with our services. We look forward helping you again.
  14. Hello, Thank you for taking the time to write us a testimonial, our team really appreciates that. We look forward in helping you again.
  15. Hello, Have you already purchased our theme? Let us know which email you used, we can only help you if you purchased the theme. Thanks,
  16. Hello Adam, Thank you for taking the time to write us a testimonial, we really appreciate that. Looking forward to helping you. Thank you.
  17. Hello, Thank you for sharing your experience with MyThemeShop for other users. We really appreciate that. We look forward in helping you again.
  18. Hello, Thank you for leaving us a testimonial, we really appreciate that. We look forward helping you again.
  19. Hello, Thank you for contacting MyThemeShop today. For this issue please contact our Accounts team here: https://mythemeshop.com/contact-us Looking forward to helping you. Thank you.
  20. Hello, Thank you for contacting MyThemeShop today. For this issue please contact our Accounts team here: https://mythemeshop.com/contact-us Looking forward to helping you. Thank you.
  21. Hello, Thank you for leaving us a testimonial, we really appreciate that. We look forward in helping you again.
  22. MistaPrime

    Much Thanks

    Hello, Thank you for sharing your testimonial with us, it means a lot to our team. We look forward in helping you again.
  23. Hello, We don't understand your question because the link you shared is sending us to the NewsTimes theme. Were you asking about another theme? Looking forward to helping you. Thank you.
  24. Hello, Thank you for taking the time to write us a testimonial, our team is really happy to know that you are satisfied with our services. We look forward in helping you again.
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