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MistaPrime

Support
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Everything posted by MistaPrime

  1. Hello, Yes, that is correct. Adding ads below other sections of the plugin is currently not supported. Thank you for contacting MyThemeShop.
  2. Hello, Thank you for contacting MyThemeShop today. For issues regarding payments please contact our Accounts team here. Looking forward to helping you. Thank you.
  3. Hello, Thank you for contacting MyThemeShop today. Unfortunately the plugin does not have that functionality. As much as we would love to help you achieve that it would require a custom solution. You can submit a customization request here, and our developers can let you know how much it would cost to implement that. Looking forward to helping you. Thank you.
  4. Hello, Thank you for contacting MyThemeShop today. Unfortunately the plugin does not have that functionality. As much as we would love to help you achieve that it would require a custom solution. You can submit a customization request here, and our developers can let you know how much it would cost to implement that. Looking forward to helping you. Thank you.
  5. Hello, Thank you for your kind words, we really appreciate it. We are very happy to know that you are satisfied with our services.
  6. Hello, Thank you for contacting MyThemeShop today. Please contact our Accounts team here, they will take a closer look at that. Looking forward to helping you. Thank you.
  7. Hello, Thank you for contacting MyThemeShop today. For payment options and issues please contact our Accounts team here. Looking forward to helping you. Thank you.
  8. Hello, Thank you for contacting MyThemeShop today. 1 - It will work on BlueHost. 2 - It is a one time payment and you get access to a one year of updates and support. After that one year you can keep the theme but if you want updates and support it will require a membership. 3 - Yes, you are correct. Membership allows you to get updates and support. 4 - No, that does not mean that. The translation is so that you can translate the theme yourself so that the site is in the language of your choice for your visitors. Looking forward to helping you. Thank you.
  9. Hello, Thank you for contacting MyThemeShop today. Can you give us an example of a test that you are trying to re-create? Looking forward to helping you. Thank you.
  10. Hello, Thank you for contacting MyThemeShop today. We don't see any history of purchases on your account. With which email have you purchased our WP Quiz Pro plugin? Looking forward to helping you. Thank you.
  11. Hello, You can view the text for what is included in our support here: http://screenshot.how/kMETIw To see what options are available in the Pro version of Schema theme, please see screenshots of the options panel: https://demo.mythemeshop.com/schema/options-panel/ Thanks,
  12. Hello, Thank you for contacting MyThemeShop today. Unfortunately the plugin does not have that functionality. Looking forward to helping you. Thank you.
  13. Hello Fabio, Thank you for leaving us a testimonial, we really appreciate that. We look forward in helping you again.
  14. Hello, Thank you for contacting MyThemeShop today. The free version will give you access to only a few options. The pro version will give you access to more theme options as well as updates and have access to our support staff in helping you customize your theme. Please see here what is included in our support policy. Looking forward to helping you. Thank you.
  15. Hello, Thank you for contacting MyThemeShop today. It is not an eCommerce specific theme but it can handle a Shop page and product pages using WooCommerce plugin. Looking forward to helping you. Thank you.
  16. Hello, Thank you for contacting MyThemeShop today. If you need help buying or if you are unable to purchase the plugin please contact our Accounts team here: http://mythemeshop.com/contact-us Looking forward to helping you. Thank you.
  17. Hello, Thank you for contacting MyThemeShop today. With which email have you purchased the plugin WP Quiz Pro? We see no history of purchases in your account. Looking forward to helping you. Thank you.
  18. Hello, Thank you for contacting MyThemeShop today. 1 - That is a limitation on the server. You can contact your hosting provider to solve that. 2 - The pro version is not able to have two results on the same quiz. We apologize for the inconvenience. Looking forward to helping you. Thank you.
  19. Hi, Your theme is not responsive properly. Try activating another theme and let us know if you have the same issue. Thanks,
  20. Hello, Thank you for contacting MyThemeShop today. The listings are responsive even on free version. Perhaps your theme is not. Looking forward to helping you. Thank you.
  21. Hello, Thank you for contacting MyThemeShop today. For those kind of issues please contact our Accounts team here. Looking forward to helping you. Thank you.
  22. Hello, Thank you for taking the time to leave us a testimonial, we really appreciate that. We are also very happy to know that your company is satisfied with our services.
  23. Hi Angela, Thank you for taking the time to write us a testimonial, we appreciate that. We look forward helping you again.
  24. Hello, Thank you for reaching out to us about your experience with our services. We are happy to know that you are satisfied. Looking forward to help you again.
  25. Hello Heather, We are happy to know that you are satisfied with our services. We look forward in seeing you again in our forums.
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