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MistaPrime

Support
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Everything posted by MistaPrime

  1. Thank you for using MyThemeShop.
  2. MistaPrime

    Great product and even better support.

    Hello Suzanne, Thank you for taking the time to write us a testimonial, our team really appreciates that. We look forward in helping you again.
  3. Hello, Thank you for contacting MyThemeShop today. Do your other shortcodes work in your CPT? Perhaps your CPT plugin has an issue. If the issue persists, please open a support ticket here: https://community.mythemeshop.com/forum/12-plugin-support/ Then you can leave us your WP admin access in sensitive data field and we can login to take a look. Looking forward to helping you. Thank you.
  4. MistaPrime

    [WP Quiz Pro] Save and Duplicate Issue

    Hello, Thank you for contacting MyThemeShop today. We have no purchasing history from the email: prajwalkumar6898@gmail.com With which email have you purchased our products with? Looking forward to helping you. Thank you.
  5. MistaPrime

    [WP Quiz Pro] WP Quiz Pro functionality questions

    Hello, 5. The result is redirected to a custom page of your choice. In that page that you created you can insert your social buttons. Does that clarify? For your question regarding categories. I am not sure I understand fully but normally there are no limitations in WordPress as to how many categories you can create. Let us know if that helps. Thanks,
  6. MistaPrime

    Mythemeshop is the Best on Market!

    Hello Maria, Thank you for being our loyal customer and for taking the time to write us a testimonial. We truly appreciate that.
  7. Hello, Thank you for contacting MyThemeShop today. It looks like your licence has expired two years ago. For us to be able to offer you support we need an active licence for that theme. Please contact our Accounts team here, they will offer you a way to renew your membership. Looking forward to helping you. Thank you.
  8. MistaPrime

    mythemeshop helped launch my business

    Hello, Thank you for your kind words and for taking the time to write us a testimonial. Our team really appreciates that. We look forward in helping you again. If you need referral or affiliate links, please contact our team here. Looking forward to helping you. Thank you.
  9. MistaPrime

    [WP Quiz Pro] Duplicate Answers

    Hello, Thank you for contacting MyThemeShop today. We would love to sort that for you. But, for that, please follow the steps mentioned in this tutorial: https://community.mythemeshop.com/tutorials/article/52-confirming-a-plugin-conflict/ If the problem is not a bug with our product and you are still looking for help, please opt for our support plan, which costs just $9/year and gives you access to our premium support: Premium Support For Just $9/year Once purchased, please open a new support ticket by following this tutorial: https://community.mythemeshop.com/topic/19872-read-first-support-policy-for-free-themes/ We handle all our theme/plugin related help through our support ticket system. One of our moderators will definitely help you. You do not need to register separately for posting tickets, you can just log in to your member account on MyThemeShop, and you will be logged in automatically in the ticket system. Or, you can log in with your MyThemeShop username and password on the ticket system too. Looking forward to helping you.
  10. MistaPrime

    Awesome support!

    Hello, Thank you for leaving us a testimonial, we look forward in helping you again.
  11. MistaPrime

    sociallyviral

    Hi, Thank you for your kind words, we appreciate that and look forward in helping you again.
  12. Hi, You can use the HTML from Mailster or Bloom, if they can give you HTML and you can insert that HTML into the custom content of the WP Notification bar. Thanks,
  13. Hello, Thank you for taking the time to write us a testimonial. We are happy to know that you are satisfied with our services. Thank you for choosing MyThemeShop.
  14. MistaPrime

    Clean Theme is Perfect for my Book Blog

    Hello Mari, Thank you for taking the time to write us this testimonial, it means a lot to our team. We are glad that you are satisfied with our services and we look forward in helping you again.
  15. Hello, Thank you for contacting MyThemeShop today. The themes do not have such options but you can try using a plugin for tabs and/or for tables. Looking forward to helping you. Thank you.
  16. MistaPrime

    Amazingly super theme and great support.

    Hello, Thank you for taking the time to share your experience with MyThemeShop. We are really happy to know that you are satisfied. We look forward in helping you again.
  17. Hello Farukh, Thank you for taking the time to write these kind words for us. We really appreciate that and are very happy to know that you are satisfied. We look forward in helping you again.
  18. MistaPrime

    [Schema] Remove sidebar on my posts

    Hello, Thank you for contacting MyThemeShop today. Yes, you should be able to do that. In the post editor on the right side there is a panel that is called Sidebar. In that panel select "no sidebar". Looking forward to helping you. Thank you.
  19. MistaPrime

    [Purple] Looking to buy this theme

    Hello, Thank you for contacting MyThemeShop today. Please contact our Accounts team here regarding payment issues. Looking forward to helping you. Thank you.
  20. MistaPrime

    I'm compelled to appreciate your team!

    Hello, Thank you for your kind words of encouragement and for taking the time to write us a testimonial. It means a lot to our team. We look forward in helping you again.
  21. Hello, Thank you for contacting MyThemeShop today. Unfortunately that is not a behavior we can modify as that is the default behavior that Facebook requires for security reasons as the content is not in the actual app. We hope to improve that in the future but at this time that is what we have to use. Looking forward to helping you. Thank you.
  22. MistaPrime

    [JustFit] Presale Question

    Hello, Thank you for contacting MyThemeShop today. We are really sorry but the JustFit theme does not support the RTL styles yet. However some of our other themes such as the Schema theme does support that. Looking forward to helping you. Thank you.
  23. MistaPrime

    TOP TEAM, to recommand

    Hello, Thank you for taking the time to write us a testimonial, we are very happy to know that you are satisfied. Thank you
  24. MistaPrime

    Minor Code Changes - Real Estate

    Hello Glyn, Thank you for sharing your experience and for taking the time to write us a testimonial. We are very grateful for that. Thank you.
  25. Hello, Yes, you get the support for that free plugin. The quality of the support is the same. Thanks,
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