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MistaPrime

Support
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Everything posted by MistaPrime

  1. Hello, Thank you for contacting MyThemeShop today. Please tell us the email you used to purchase the product from us. Looking forward to helping you. Thank you.
  2. Hello Paulinus, Thank you for taking the time to write about your journey and inspire other users. We are grateful that you are part of our community and we look forward in helping you again. Do not feel bad about posting questions, we love answering them, it is our job to make it easier on you to use our products and are grateful for you being our customer. We hope to see your sites grow in time and your business flourish. Thank you,
  3. Hello, Thank you for your kind words and for being part of our community. We are happy to know you are satisfied with out services and we look forward in seeing your sites grow. Thank you for using MyThemeShop.
  4. Hello, Thank you for contacting MyThemeShop today. This issue does not seem to be related to the theme that you are using but to the SEO plugin you are using. Please contact the Yoast support team to troubleshoot this issue. Looking forward to helping you. Thank you.
  5. Hello, Thank you for contacting MyThemeShop today. This plugin adds reviews to regular posts. Therefore you will be able to have regular posts too and also reviews. Looking forward to helping you. Thank you.
  6. Hello, Thank you for contacting MyThemeShop today. Please record a video or take a screenshot and show us where you see this issue on our demo. Looking forward to helping you. Thank you.
  7. Hello, Please note that when you activate WooCommerce you then have to create a blank page and name that page title to be Shop. Then go to WooCommerce > Settings > Products > Display and set that page as your Shop page. Then if you want that page to be your homepage of your site go to WP > Settings > Reading and set it as your front page. Now all products that you create will be on that page. Thanks,
  8. Hello, No, such specific functions are not part of our plugin. The agents cannot create, edit, promote to premium, hide/unpublish properties once they are sold/rented. Thanks,
  9. Hello, You can create a user in WordPress for each agent, then set that user as editor of your site. Thanks,
  10. Hello, Thank you for taking the time to leave us a testimonial. We really appreciate your kind words and are very happy to know that you are satisfied with out services.
  11. Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. We would love to sort that for you. But, for that, please follow the steps mentioned in this tutorial: https://community.mythemeshop.com/tutorials/article/52-confirming-a-plugin-conflict/ If the problem is not a bug with our product and you are still looking for help, please opt for our support plan, which costs just $9/year and gives you access to our premium support: Premium Support For Just $9/year Once purchased, please open a new support ticket by foll
  12. Hello, Thank you for contacting MyThemeShop today. Yes, Rank Math will work on all of our themes. Looking forward to helping you. Thank you.
  13. Hello, Thank you for contacting MyThemeShop today. 1. Using our plugin WP Real Estate you will be able to display agents in grid view, we have a shortcode for this. 2. N/A 3. Unfortunately that is currently not possible. Looking forward to helping you. Thank you.
  14. Hello, Thank you for contacting MyThemeShop today. For all refunds please contact our Accounts team here: https://mythemeshop.com/contact-us Looking forward to helping you. Thank you.
  15. Hello, Thank you for contacting MyThemeShop today. 1. Unfortunately we do not sell such products to be able to advise you on that. Try looking for WordPress plugins which allow that. 2. Integration with Stripe and Paypal might come with the plugin that you use. For example WooCommerce has those integrations. 3. This will also depend on the plugin that you use and your needs, we do not have such plugins. 4. Usually all plugins allow you to edit the source code and some can also be in widgets. Looking forward to helping you. Thank you.
  16. Hello, Our team has now fixed this issue, please try downloading the theme again. Thanks,
  17. Hello, Thank you for contacting MyThemeShop today. Unfortunately such customizations do not have options in our plugin, you would need a custom solution for that. Looking forward to helping you. Thank you.
  18. Hello, Thank you for contacting MyThemeShop today. For this issue please contact our Accounts team here: https://mythemeshop.com/contact-us Looking forward to helping you. Thank you.
  19. Hello, Thank you for contacting MyThemeShop today. Unfortunately the plugin does not have that functionality. You can submit a customization request here, and our developers can let you know how much it would cost to implement that. Looking forward to helping you. Thank you.
  20. Hello, Please submit this issue to our Accounts team here: https://mythemeshop.com/contact-us Thanks,
  21. Hello, Thank you for contacting MyThemeShop today. You can remove the image from that area, yes. Once you purchase the theme our support staff will show you how that is done. Looking forward to helping you. Thank you.
  22. Hello, 1. Yes, we have already answered you for that one. 2. No, this layout is not possible with our plugin. 3. This style and layout is also not possible with our plugin. I hope that clarifies. Thanks,
  23. Hello, Thank you for contacting MyThemeShop today. When you create a review, it will be about a post. However once you create the review of that post you will be given a shortcode. That shortcode can be inserted into any page to display the review. Therefore you will be able to insert multiple shortcodes into a page. Does that clarify? Click here to see how the plugin is used. Looking forward to helping you. Thank you.
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