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  2. Today
  3. [Content Locker] the tool does not work

    Hello, I just checked the page and I'm no longer seeing the error It could have been a temporary issue with Facebook. Thank you
  4. I have never doubted my choice

    I used other themes from elsewhere before for work and I know how important support is. These days someone can sell you a theme, but providing the after-sales support is the game changer. Hence when I wanted to buy a theme for my personal blog, I was looking for a company that specialises in theme development and has a team...not a single developer. I'm not saying a freelancer is not good, but the problem is a popular one-man show won't be able to handle the massive volume of after-sales inquiries that require customisation and all other "nonsense" the good-ol' customers can come up with etc. Because it's a marathon, not a race. TruePixel is my first theme with mythemeshop. I bought it in 2015 after going through the reviews (and also making sure they're a team...heh) and the coupon discount on the theme definitely helps kick-start the relationship. Till this day (3 years now), I'm still running this theme on my website. Recently, I contacted them about a renewal issue ('m like hello, why aren't you taking my money haha) and then I discovered that my credit card was being declined as I've canceled it. And very kindly, they sent me a customised invoice with the same billing amount. Everything was resolved smoothly in less than a day. This is what I call outstanding after-sales support.
  5. Yesterday
  6. Slider doesn't switch images

    Hello, Thank you for contacting MyThemeShop today and sorry for any inconvenience that might have been caused due to that. The theme eCommerce is a premium theme, it requires premium support services. Please post your support question here. Looking forward to help you. Thank you.
  7. Sounds similar to what I am seeing both on my install and on the official demo ( Quiz). The question card shows with a white space below. When you flip the top becomes a white space with the answer card below. It was working ok until a recent update.
  8. Slider doesn't switch images

    Hi I need some support, i buy te e-commerce theme, but i need the slider to switch the images automatically, could you tell me witch opcion i need to press. Regards.
  9. Uh oh, some new wrinkles have developed. The following used to work correctly, now they do not: 1. From WordPress admin, choose Listings -> Agents, then click View for a listed agent. You are taken to a generic sidebar-content-sidebar page with the following error displayed: Warning: in_array() expects parameter 2 to be array, null given in /home4/ghhoa/public_html/wp-content/plugins/wp-real-estate/includes/class-wre-agent-rewrite.php on line 141 Warning: in_array() expects parameter 2 to be array, null given in /home4/ghhoa/public_html/wp-content/plugins/wp-real-estate/includes/class-wre-agent-rewrite.php on line 141 Author Archives: Not Found 2. From the displayed website, on the Agents page, the webmaster is now also showing up as an agent. 3. From a single listing page, when you click on an agent's name (link), the URL you are taken to is correct ( for example) but the following error is displayed: Not Found Apologies, but the page you requested could not be found. Perhaps searching will help. Please advise.
  10. Unfortunately no luck, the same thing occurs even with all the plugins deactivated.
  11. Thank you will do, I also noticed these formatting issues cropping up. I'll get back to you shortly with an update on the plugin deactivation.
  12. Thank you for the needed help! 1. Worked great, just what I wanted. 2. Worked great, just what I wanted. 4. This one I am not there yet, perhaps because I am not a web coder I am not fully understanding. When I insert this code into my theme's functions.php file, I get an editor error which states "Your PHP code changes were rolled back due to an error on line 551 of file wp-content/themes/coraline/functions.php. Please fix and try saving again. syntax error, unexpected 'Type' (T_STRING), expecting ')' " Line 551 in this instance contains Field Type Please advise. Thanks.
  13. I uploaded WP Translate Plugin and acitvated. But I received a message that language file couldn't find. So then I changed file adress by the Cpanel. But I think I do wrong because just only 2 pages come to translate and couldn't find any word I search ed. How could it be fixed?
  14. Hello, I can't make your plugin work with salient theme. I've see that other people had already some issues with this theme and your plugin, can you advise how to fix the issues? The problem is, that I can't make the quiz show on multiple pages, after I complete the first question and press continue, nothing happens. Also, the Quiz doesn't show the final results. Ive tried to switch off salient, and with standard themes your plugin works fine. Can you help please?
  15. [WP Quiz] Remove "WRONG ANSWER" in Trivia Quiz

    Hello, Thank you for using WP Quiz Pro. You need to add this CSS to your theme's Custom CSS for removing that: .wq_triviaQuestionExplanation { display: none !important; } Hope that helps. Thank you.
  16. [Portal] photo blurry

    Hello, Thank you for contacting MyThemeShop. It requires editing core files. At the time of editing core files make sure you are using a child theme for that purpose so that all your changes will remain safe even after an update. You need to go to Appearance > Editor > functions.php and look for this code there: add_image_size( 'homepage',200, 110, true); replace that with this for a better result: add_image_size( 'homepage',400, 220, true); Then you can install OTF Regenerate Thumbnails for regenerating all thumbnails so that the thumbnails look fine on your site. Hope that helps. Thank you.
  17. Love the Support

    Hello, Thank you for sharing your experience with us, we really appreciate it. We try our level best to keep up with the support requests. If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you for using MyThemeShop.
  18. Love the Support

    You have no idea how much the support helped me through all themes I have. I don't understand coding at all, but clients want to do this and that. I would just ask in the forum and the support team help within 24 hours.
  19. [Portal] photo blurry

    Hello! Please tell me how to fix it. Photos in the mobile version are very blurred. How to improve the quality of the display? Thank you in advance!
  20. Hello, Sorry for the delayed response. 1. You need to add this CSS to your Custom CSS to overcome the issue: .wre-single .address { font-size: 0; } .wre-single .address span { font-size: 16px; } 2. You need to add this CSS to your Custom CSS for adjusting that: .single-listing .widget-area { display: none; } .single-listing #content { margin: 0; width: 100%; } 4. You can add custom fields by using plugin filters. The following code will add a new text field in Listing Features Metabox: add_filter('wre_metabox_features', 'wre_metabox_new_fields'); function wre_metabox_new_fields($fields) { $fields[61] = array( 'name' => __( 'New Field Name', 'wp-real-estate' ), 'id' => 'new_field_id', 'type' => 'text', // Field Type ); return $fields; } Similarly, you can add new fields to Listing Details & Listing Description boxes by using 'wre_metabox_details' and 'wre_metabox_description' filter respectively. Hope that helps. Thank you.
  21. Hello, Thank you for contacting MyThemeShop and sorry for the issue you are facing. Can you please try deactivating all your plugins except WP Quiz and check if that fixes the issue for you? Looking forward to helping you. Thank you.
  22. Hello, The above URL we have shared are of WordPress. We only sell WordPress themes, not normal HTML themes. You can check more suggestions from here: Let us know if you need anything else. Thank you.
  23. [Portal] Thumbnail Image Distorted in Mobile View

    Hello, You need to add this CSS to your Custom CSS for adjusting that: .readMore a { color: #000; font-size: 16px; } Hope that helps. Thank you.
  24. [OnePage Lite] Services Widget Icon To Image

    Hello, Thank you for contacting MyThemeShop. By default the theme supports only icons in that area. But we can see you have managed to changes those icons to image now. Let us know if you need anything else in future. Thank you.
  25. Hello, You need to create custom menu of your own and assign that as Primary menu to cover your requirement. Hope that helps. Thank you.
  26. For some reason, my flash cards now behave strangely. When flipped the back jumps down approximately the width of 1 1/4 cards. Any thoughts?
  27. Last week
  28. Thanks for the great suggestions. Can you please share more themes ? It would be better if they are in html or wordpress. Actualy our website built-in framework so it would be better if we get html theme that will be easy for us to integrate. But wordpress will also be appreciated. Thanks
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